Casilando Casino Review

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Payment methods

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Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Owner White Hat Gaming

Established 2017

Estimated annual revenues

> $1,000,000

Licensing Authorities

OverviewBonusesUser reviews25Safety Index explainedDiscussion7Payment methods23

Win limit of Can$250,000 per spin

This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.

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Casilando Casino Review

We've thoroughly reviewed Casilando Casino and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casilando Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casilando Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 29 black points in total, out of which 29 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Casilando Casino has a win limit of Can$250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that Casilando Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (23)

Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Games
Show all (15)

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers
Show all (162)
Game providers (162)

Positives

Popular progressive jackpot slots
Website supports many languages
Huge selection of game providers
Huge selection of games
Live chat support is available 24/7

Negatives

Skrill and Neteller depositors cannot claim welcome bonus

Interesting facts

Small international casino

Author & Guarantor: Burak Onder Last updated: 11 Jun 2023 Anything incorrect or missing? Let me know

Casilando Casino bonuses

Browse all bonuses offered by Casilando Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Casilando Casino

This is a place to share experience with Casilando Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 25 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

HelmiLaars

Novice

• 1 month ago

Was not really satisfied a lot to be honest. Sometimes games are not working properly. But on the other site they have a lot of games available and regarding winnings it was also quit okay. Sometimes I did not had many winnings in a row but then I made a lot with 10 spins.

Many games available

Slots sometimes not working properly

edgardheckmann22

Advanced Novice

• 7 months ago

Casino does not respect players, they simply did not allow me to play slots from a certain provider, forcing me to bet on others that I am not used to and do not like.
They said they escalated my problem, but that there was no deadline for resolution, that is, a smokescreen forcing me to play and lose the amounts I deposited to play in specific Slots.
I lost the money, probably they won't solve the problem and they won't do anything about it either.
I do not recommend this casino to anyone the experience is extremely unpleasant.

website bug
Bug no site

CasinoStreamer88

Master

• 8 months ago

I love this casino!!!!
Page design and game selection is huge.
Support very hard and friendly!
Verification and payouts are also done within 24 hours.
I really like Casilando and their sister casinos!!
Casilando and 21casino are really on TOP with me!!
But I think the best are the bonuses that are not sticky, i.e. if you still play with the money you have paid in, you don’t have to fulfill any bonus conditions, which is just GREAT!

Everything here is positive.
Alles hier ist positiv.
Vendor selection of large.
Anbieter Auswahl der groß.
Super super friendly.
Super super freundlich.
Verification super fast without much effort.
Verifizierung super schnell ohne viel Aufwand.
Withdrawal processed within 24 hours.
Auszahlung innerhalb von 24 Stunden Bearbeitet.
All in all one of the hottest casinos ever!!
Alles.in allem eines der geilsten Casinos ever!!

nothing nothing NOTHING ! ! !
nichts Nichts NICHTS ! ! !

aldaelvis

Novice

• 9 months ago

RT Too low never win at hay.

Spaceman

Novice

• 12 months ago

The positive aspects are a large number of providers, good design, cultural chatting and loyalty.
I am also pleased to note that in this casino I am in the pros.
Still pleased with the constant addition of releases.

KatKen

Novice

• 1 year ago

Casilando Casino is definitely a fun experience for me to play in. this site is all about bringing an immersive experience for its players, and I can say that they have done a great job in allowing me to play various slot games that have been rewarding for me to enjoy at the very least.

CHDVS

Novice

• 1 year ago

I have recently started playing at Casilando and I like this casino so far. It is plain and simple to use and to me that is the most important thing. Good choice of games, nothing groundbreaking but I like it and will return.

WileyD88

Novice

• 1 year ago

It is a good casino, with good variety of games and slots. I found my favorite slots on this casino. Cheers!

NinniK

Advanced Novice

• 1 year ago

Slots are my favourite casino games, but their variety really makes it challenging for me to find which are worth both the time and money. Good thing I tried Casilando because despite having so many options, they feature underneath a gaming screen to help fans like me have the perfect match. And oh!! Did I also mention that they are so generous they provide 50 free spins even to those players who made no deposit accounts.

Sommer2021

Senior Apprentice

• 1 year ago

I can only give 2 stars here.
Technical issues like- it opens the old game even though you clicked the new one
once you win some more..there are more technical issues..
I won a nice amount in freespins in a game..and whoosh whoops..everything stood..if you start the game again..you can't get any further...
Of course something like this can happen again and again..but here these "coincidences" are just too obvious...
can't recommend it..9.3/10 according to rating here..sorry not justified

d0rcas_thingz

Advanced Novice

• 1 year ago

Well I think Casilando Casino has been consistent over the years and it has been a good run with the games they have as well. You can say that they have been working out on their categories as well, especially when it comes to the slot games that they have today. One thing I can praise this casino for is their payment methods as well. They have added a lot of options that can be a good help for me as well. For a person that does not have access to wifi all the time, i think the options they have made it easy for me to put in deposits in the fastest time possible. On top of that, the games have all been good as well. The variety of genres there were unique and they are all easy to learn, making it good for me to play and try each and every one of them as well. This is why I can give them a 3 at this point and I am so sure that this site can even grow into one of the top online casino sites for many people to play in the coming years as well.

Safety Index of Casilando Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casilando Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Win limit of Can$250,000 per spin

This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.

Other factors

Low win limit: NZ$250,000 / spin or game round

Complaints about Casilando Casino and related casinos (38)

38All0Opened3Not solved7Solved28Rejected

Complaints directly about Casilando Casino

Case closed

Disputed amount: £500

Player's dilemma about self-exclusion and refund refusal.

The player from UK self-excluded from Casilando (requested account closure), then joined a sister site Barz where she made a withdrawal request. Barz blocked her account and started to refund deposits due to an active self exclusion. When contacting Casilando to request similar refund, they denied her request accusing her of changing details to evade Gamstop. Player’s complaint has been resolved successfully.

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Submitted: 01 Sep 2023

Player stopped responding

Disputed amount: $105

Player is facing verification problems.

The player from Costa Rica has been attempting to verify his account and withdraw his funds for over a year. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 23 Jul 2023

Unjustified complaint

Disputed amount: 70 R$

The player is asking for a refund of his deposits.

The player from Brazil requests a refund of his deposits after he wasn't able to play the games from the game provider present on the website. We closed the complaint because we consider the player lost his balance fairly and is not entitled to a refund.

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Submitted: 23 Feb 2023

Case closed

Disputed amount: 1,300 R$

Player’s withdrawal has been delayed.

The player from Brazil requested a withdrawal almost 2 weeks prior to submitting this complaint. The player has received the payment and the complaint was closed as "resolved".

Submitted: 19 Oct 2022

Player stopped responding

Disputed amount: €396

Player’s bonus winnings have been confiscated.

The player from Austria had her bonus winnings voided due to an accusation of bonus abuse. The case was reopened in order to learn the outcome from the regulator; however, the player stopped responding.

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Submitted: 24 Sep 2022

Player stopped responding

Disputed amount: €50

Player’s deposit has never been credited to her casino account.

The player from Austria has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 10 Jul 2022

Player stopped responding

Disputed amount: £1,350

Player’s account has been blocked.

The player from United Kingdom had her account blocked without further explanation. We guided the player to submit this case to the Gambling Commission, per her request, however, the player did not reply anymore, therefore we were forced to close this complaint as 'unresolved'.

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Submitted: 15 Jan 2021

Player stopped responding

Disputed amount: €3,000

Player complains about software manipulation.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Jul 2020

Player stopped responding

Disputed amount: €300

Declined withdrawal because of T&Cs.

Yvonne, a player from Germany, registered in the Casilando Casino, deposited using Skrill and automatically received a bonus. When she managed to wager whole amount, Yvonne requested a withdrawal. Later, she was informed that she violated the T&Cs.

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Submitted: 31 Oct 2019

Complaints about related Slot Planet Casino (1)

Case closed

Disputed amount: €190

Player's withdrawal is delayed.

The player from Luxembourg deposited money and had a small win. They have been waiting for 5 days for the withdrawal with no further communication from the casino. The player later confirmed that the issue was resolved.

Read moreRead less

Slot Planet Casino

Safety Index:Very high Submitted: 23 Jun 2023

Complaints about related 21 Casino (Same management)

Case closed

Disputed amount: €350

The player's withdrawal is delayed.

The player's withdrawal is delayed for over 2 months. The complaint was resolved as the player received her money.

21 Casino

Safety Index:Very high Submitted: 28 Jun 2022

Case closed

Disputed amount: 10,000 INR

Player’s deposit has never been credited into his account.

The player has deposited money into his account, but the funds seem to be lost. It has been resolved.

21 Casino

Safety Index:Very high Submitted: 28 Jan 2022

Case closed

Disputed amount: €320

Player’s account has been closed.

The player from United Kingdom had his account closed after being accused of using a different currency. Later the player contacted us, that his account was restored with the balance on it.

21 Casino

Safety Index:Very high Submitted: 06 Jul 2020