- Many games available
- Slots sometimes not working properly
Rated by 25 users
We've thoroughly reviewed Casilando Casino and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casilando Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Casilando Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 29 black points in total, out of which 29 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Warning: Casilando Casino has a win limit of Can$250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.
Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that Casilando Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.
Browse all bonuses offered by Casilando Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casilando Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The player from UK self-excluded from Casilando (requested account closure), then joined a sister site Barz where she made a withdrawal request. Barz blocked her account and started to refund deposits due to an active self exclusion. When contacting Casilando to request similar refund, they denied her request accusing her of changing details to evade Gamstop. Player’s complaint has been resolved successfully.
The player from Brazil requests a refund of his deposits after he wasn't able to play the games from the game provider present on the website. We closed the complaint because we consider the player lost his balance fairly and is not entitled to a refund.
The player from Austria had her bonus winnings voided due to an accusation of bonus abuse. The case was reopened in order to learn the outcome from the regulator; however, the player stopped responding.
The player from United Kingdom had her account blocked without further explanation. We guided the player to submit this case to the Gambling Commission, per her request, however, the player did not reply anymore, therefore we were forced to close this complaint as 'unresolved'.
Yvonne, a player from Germany, registered in the Casilando Casino, deposited using Skrill and automatically received a bonus. When she managed to wager whole amount, Yvonne requested a withdrawal. Later, she was informed that she violated the T&Cs.
The player from Luxembourg deposited money and had a small win. They have been waiting for 5 days for the withdrawal with no further communication from the casino. The player later confirmed that the issue was resolved.
The player's withdrawal is delayed for over 2 months. The complaint was resolved as the player received her money.
The player has deposited money into his account, but the funds seem to be lost. It has been resolved.
The player from United Kingdom had his account closed after being accused of using a different currency. Later the player contacted us, that his account was restored with the balance on it.
The player from Greece is experiencing difficulties verifying his account. He sent all the required documents, but his account hasn’t been verified yet. The player informed us, his account was successfully verified, therefore we marked this complaint as 'resolved'.
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