HomeComplaints8888.bg Casino - Player is inquiring help.

8888.bg Casino - Player is inquiring help.

Amount: €500

8888.bg Casino
Safety Index:High
Submitted: 26 Mar 2022 | Case closed : 13 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Bulgaria is experiencing some problems. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago
Translation

Tezi ma argasaha yako nad 500 lv zalok imam teglena suma 20 lv samo zalagam kakvo ste stane sis moite pari zasto se zalagam ne davat hubava suma zamo zalok pisa im kismet kazvat nat 500 lv zalok ebassi kismeta kajete imao takova nesto

Automatic translation:
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2 years ago

Dear Halil90,

Thank you for submitting your complaint. Please could you write your message in the Cyrillic alphabet or in the English language? Google translate is not able to translate your message, therefore we are not able to understand it.

Thank you in advance for your reply.

Best regards,

Kristina

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2 years ago
Translation

Over BGN 500 bite I made BGN 20 profit I have a bet in no time waste money what will happen to my money BGN 20 I bet leave a withdrawal of profit does not even raise from BGN 20 to the top 8888 fraudsters to whom to complain I don't know if you want to check your profile my t***@abv.bg is a username

Edited by a Casino Guru admin
Automatic translation:
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2 years ago
Translation

Since it opened, I am a regular customer of BGN 500, they took me, I want my money, I also have proof to give you my password and name, check my history, what is it about, name t***@abv.bg password ***

Edited by a Casino Guru admin
Automatic translation:
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2 years ago

Thank you for your reply, Halil90. I apologize, but I still don't understand what the issue is. Could you please elaborate? Do you have a pending withdrawal?

Additionally, I would like to ask you to refrain from sharing any personal details, especially login details like nickname/email and password publicly. You should always be the only person who has access to your account. Thank you for understanding.

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2 years ago
Translation

It doesn't work

Automatic translation:
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2 years ago
Translation

the question is it doesn't give me any winnings their games only bets I make no winnings BGN 500 went on the air every day I bet only they take no winnings to draw why am I the only one unlucky in bg

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2 years ago

I would like to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.

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2 years ago

Dear Halil90,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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