HomeComplaints7Games.bet Casino - The player's account got closed.

7Games.bet Casino - The player's account got closed.

Amount: 63,000 R$

7Games.bet Casino
Safety Index:High
Submitted: 11 Jan 2023 | Case closed : 15 Jan 2023
Case closed Our verdict

Other

REJECTED

Case summary

1 year ago

The player's account got closed for unknown reason. The complaint was closed as it was sports betting related.

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1 year ago
Translation

Hello, I deposited 23 thousand at www.7games.bet and played and asked for a withdrawal in the amount of 63 thousand, but they closed my account and did not want to pay even the amounts I made from the deposit

Automatic translation:
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1 year ago

Hello Rezunto,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 7Games.bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Did you play casino games or sports betting there? Did the casino specify the reason of the block? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago
Translation

Yes, I checked my winnings with real money, sports betting

the casino said i had another registration but i don't they don't want to pay even my deposits

Edited
Automatic translation:
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1 year ago

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick

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