HomeComplaints777Bay Casino - The player accused the casino with fraud.

777Bay Casino - The player accused the casino with fraud.

Amount: 10,000 ₱

777Bay Casino
Safety Index:Below average
Submitted: 31 Aug 2022 | Case closed : 15 Sep 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player accused the casino with fraud as he claims that they are selling his personal information. The complaint was closed as the player stopped responding.

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2 years ago

They're selling the information of their customers. I used different username in everything. And i got a spam message with the username I use in their platform. Don't put ur personal information there since it's not same. The customer service is also not good. They leave me hanging. The casino also making you confused by their promotions stated in what they sent via email.

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2 years ago

Dear omprivatetrader,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 777Bay Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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2 years ago

Dear omprivatetrader,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

The complaint will be now closed for the above mentioned reason.

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