The player accused the casino with fraud as he claims that they are selling his personal information. The complaint was closed as the player stopped responding.
777Bay Casino - The player accused the casino with fraud.
Amount: 10,000 ₱
777Bay Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.7
777Bay Casino has a Safety Index of 5.7, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
They're selling the information of their customers. I used different username in everything. And i got a spam message with the username I use in their platform. Don't put ur personal information there since it's not same. The customer service is also not good. They leave me hanging. The casino also making you confused by their promotions stated in what they sent via email.
Public
Public
2 years ago
Dear omprivatetrader,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 777Bay Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
