The player from Belarus deposited and won at the casino. Upon trying to withdraw winnings, the casino informed him that Belarusians are not allowed to play and that only the initial deposit of $29 could be withdrawn. His account was then closed. The complaint was closed as the player stopped responding.
747.live Casino - Player's winnings confiscated, account closed.
Amount: 190 USD₮
747.live Casino
Safety Index:Above averageSafety Index
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7.7
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Closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Alright, under no circumstances should you play here, have a good day everyone.
Good day to all, this site is a haven of thieves and tricksters.
Upon registration, I asked if Belarusians can play, to which the operator replied 'yes', barely any Belarusians play. I deposited the first 29 dollars, placed a bet, lost, then deposited 70 dollars. I won and they did not allow me to place bets over 5 dollars. I placed a bet and a withdrawal, they asked me to upload documents and write a letter, which I did, and received a response from them today.
(Dear 747er,
Thank you for reaching out about the withdrawal of funds.
I would like to inform you that in our casino, we have rules that exclude players from certain countries, and Russia is one of these countries.
However, you can only withdraw the initial deposit of $29.
I have updated your account, and now you can withdraw your funds. However, you can no longer play in our casino.
You can check more information about this in our General terms and conditions - conditions
Best regards,
747 KYC Team)))
And now to the point, this site is full of tricksters and thieves, simply a scam.
Automatic translation:
Public
Public
1 year ago
Hello filippovichmaxim98,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 747.live Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when did you register into the casino? Do you have the communication with the casino where they confirmed that you can register from Belarus? How much was your real money balance when they told you that you can't play there anymore? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
