HomeComplaints747.live Casino - Player's winnings are confiscated over alleged match fixing.

747.live Casino - Player's winnings are confiscated over alleged match fixing.

Amount: 49,000 ₱

747.live Casino
Safety Index:Above average
Submitted: 13 Dec 2023 | Case closed : 15 Dec 2023
Case closed Our verdict

Other

REJECTED

Case summary

5 months ago

The player from the Philippines states that the casino returned his winning bet, accusing him of suspected match-fixing without providing any evidence. The complaint was rejected as it was sports betting related.

Public
Public
5 months ago

I don't know why my bet is returned after i win and they say i was suspected match fixing and they don't have proof only allegations

Public
Public
5 months ago

Hello xsilentv20,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 747.live Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bet did you do - was it sports betting or casino games? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Public
Public
5 months ago

My account is already verified since december 11 2023, I have a 5 bets on esports and all cancelled after i win the match, and the live support they accused me match fixing without any proof

Public
Public
5 months ago

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news