747.live Casino - Player's winning bet was cancelled.

We won a match and a huge wager but it was cancelled and returned after we have won the bet. they are saying somethig about suspicious max fixing but I was asking for proof. something they wont provide

Hello alfonsovalmores21,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 747.live Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bet did you do - was it sports betting or casino games? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear alfonsovalmores21,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.