HomeComplaints4stars Games Casino GR - Player could not log in to his casino account.

4stars Games Casino GR - Player could not log in to his casino account.

Amount: ??

4stars Games Casino GR
Safety Index:Above average
Submitted: 16 Jan 2020 | Case closed : 04 Feb 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Greece had a problem with his account because he created 2 passwords by mistaks, but it has been solved and he managed to deposit funds into the casino. He complains that he could not log in to his casino account for unknown reason.

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4 years ago
Translation

i had a connection problem because i accidentally created 2 connection codes. I talked to Mr. Pari and we finally solved it ... BUT I made a deposit and made a statement ... in a disclaimer that they were asking me for the vapor and I had to give a solution and then I was back.

When I was finished and I came to continue to throw it away for somebody outside. I mean 65e.

Mr Paris told me that linking to the name SIRIOS on the home page shows the name SIRIOS SIRIOS. END OF EVERYTHING I tried to log in and it hit me and now it has completely disappeared from the paper. What happens please? informed and trusted with what code I should enter.

THANK YOU

Automatic translation:
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4 years ago

Dear Evangelos,

Thanks for submitting your complaint and I’m sorry for your difficulties. Did you manage to contact the casino again, stating the reason why your password doesn’t work? Also, did you successfully complete the KYC (verification) process in this casino? Thank you in advance for your reply.

Best regards,

Satrio

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4 years ago

Dear Evangelos,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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