The player's unable to set deposit limit and to withdraw from the casino as the verification gets always rejecetd. The complaint was rejected as the player stopped responding.
This casino does not conform to the UK gambling commissions rules! There is no function to set deposit limits and when you do with and try and withdraw they require ID which is never verified. I have emailed on several occasions over the past few months and have had no reply
Hello Stacy,
Thank you very much submitting your complaint and I'm sorry to hear about your issue with 24M Casino.
Before we would try to contact the casino, allow me to ask you a few more question to clarify the case as much as possible.
Did you try to limit your deposit by setting it in your account or asked a casino representative? What you mean that they do not accept your documents? What was the reason of that?
Please also send forward any relevant proof or communication with the casino to nikolas.b@casino.guru
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
Casino.guru