HomeComplaints24M Casino - The player's unable to set deposit limit and to withdraw.

24M Casino - The player's unable to set deposit limit and to withdraw.

Amount: ??

24M Casino
Safety Index:Very low
Submitted: 22 Sep 2021 | Case closed : 11 Oct 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player's unable to set deposit limit and to withdraw from the casino as the verification gets always rejecetd. The complaint was rejected as the player stopped responding.

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3 years ago

This casino does not conform to the UK gambling commissions rules! There is no function to set deposit limits and when you do with and try and withdraw they require ID which is never verified. I have emailed on several occasions over the past few months and have had no reply

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3 years ago

Hello Stacy,

Thank you very much submitting your complaint and I'm sorry to hear about your issue with 24M Casino.

Before we would try to contact the casino, allow me to ask you a few more question to clarify the case as much as possible.

Did you try to limit your deposit by setting it in your account or asked a casino representative? What you mean that they do not accept your documents? What was the reason of that?

Please also send forward any relevant proof or communication with the casino to nikolas.b@casino.guru

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Casino.guru

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3 years ago

Dear Stacy,

We haven't hear from you in a while. Please not that if we won't get any answer within the next 7 days, the complaint will be rejected.

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3 years ago

The complaint will be now rejected for the above mentioned reason.

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