HomeComplaints24betting Casino - The player's withdrawal is delayed.

24betting Casino - The player's withdrawal is delayed.

Amount: 8,630 INR

24betting Casino
Safety Index:Below average
Submitted: 26 Jun 2022 | Case closed : 11 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for less than a day. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

I made withdrawal 12 hours ago and still didn't credited and I made complaints but not replying.

Public
Public
2 years ago

Hello moosasyl,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 24betting Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Private
Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

Nothing delayed by us. sometimes payments can take a little longer to be completed over the weekend by Indian banks.


Regardless, he has received his payment already, we have confirmation.


Please close this complaint, it is nonsense.

Edited
Public
Public
2 years ago

Dear moosasyl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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