The player from India requested a withdrawal a few days ago, but it’s been pending since. The player received his withdrawal.
24betting Casino - Player’s withdrawal has been delayed.
Amount: 3,650 INR
24betting Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 years ago
Public
Public
3 years ago
Hi Sir,
My Name is Kiran, Withdrawal done on last sunday 13th December 3650 INR
ID 228056 (for 3650 rs)
it's really disappointed already 4days and 48hours also completed but still ticket number #20433 not solved , 3650rs still pending. Kindly assist as stopped playing after this issues and all my friends dissappointed.
Username: K***4
Email: ***@gmail.com
Contact: 99***
Please assist at the earliest.
Regards,
Kiran P
Public
Public
3 years ago
Dear Kiran,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina
Public
Public
3 years ago
Awesome news, Kiran! Thank you for letting us know. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
