24betting Casino - Player’s account has been blocked.

i am player in 24betting .com my last deposit was 30000 inr and today i see my account they locked , customer care not even reply also and my money inside casino also stuck which was deposit money when they saw money which is big deposit they try to scam and i am suffer a loss they not refund my money its my deposit money not my profit money i request casino team to refund my money to my bank account

my email

h***103@gmail.com

please take actions and refund my money stuck in casino account solve my issue

Dear Hargun,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Would you be so kind and advise whether you passed the verification? Please, could you clarify if you have activated any bonuses with your last deposit?

Additionally, please, forward any relevant communication between you and the casino to kristina.s@casino.guru (or alternatively post it here).

Thank you very much in advance for your reply.

Best regards,

Kristina

The casino provided us with evidence that the player opened and played with multiple accounts, therefore we decided to reject this complaint.