The player from India complains about delayed withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.
Sir i have lossed lot of money but i 3days before i win and i put a withdrwal reqvest and they not transferd money and gives a negligens answer
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina