HomeComplaints24betting Casino - Player is dissatisfied with withdrawal process.

24betting Casino - Player is dissatisfied with withdrawal process.

Amount: 7,500 INR

24betting Casino
Safety Index:Below average
Submitted: 16 Oct 2020 | Case closed : 03 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from India complains about delayed withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

Sir i have lossed lot of money but i 3days before i win and i put a withdrwal reqvest and they not transferd money and gives a negligens answer

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Public
4 years ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Public
Public
4 years ago

Hello,

Have you received your winnings? Is there anything new? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

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Public
4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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