The player's unable to access his account for unknown reason. The complaint was resolved as the player's account was accessible again.
It is no longer possible to log in. It is also not possible to reset the password. I do not receive the link via email. The chat does not feel responsible and my mails are not answered.
Dear eurogalaxy85,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1GoodBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick