The player's unable to access his account for unknown reason. The complaint was resolved as the player's account was accessible again.
1GoodBet Casino - The player's unable to access his account.
Amount: €750
1GoodBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.3
1GoodBet Casino has a Safety Index of 5.3, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
It is no longer possible to log in. It is also not possible to reset the password. I do not receive the link via email. The chat does not feel responsible and my mails are not answered.
Automatic translation:
Public
Public
2 years ago
Dear eurogalaxy85,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1GoodBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
