The player's unable to access his account for unknown reason. The complaint was resolved as the player's account was accessible again.
1GoodBet Casino - The player's unable to access his account.
Amount: €750
1GoodBet Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Translation
It is no longer possible to log in. It is also not possible to reset the password. I do not receive the link via email. The chat does not feel responsible and my mails are not answered.
Automatic translation:
Public
Public
1 year ago
Dear eurogalaxy85,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1GoodBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
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