HomeComplaints1Bet2u Casino - Player experiences issues with withdrawal.

1Bet2u Casino - Player experiences issues with withdrawal.

Amount: €55

1Bet2u Casino
Safety Index:Low
Submitted: 23 Sep 2023 | Case closed : 24 Oct 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Ireland is unable to process a withdrawal and voiced concerns about the casino's legitimacy. The complaint was rejected as the player stopped responding.

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1 year ago

Stay away, total scam. Wont pay withdrawal.


Ijust can't figur how they are getting away with it.


Is there nothing we can do?

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1 year ago

Dear smytheddie52,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1bet2u Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago

Dear smytheddie52,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

I requested my withdrawal, after 5 days when I hadn't received my funds i wrote an email, actually many emails but i kept getting the same automated reply .Its now been 2 weeks and i am still waiting for my funds.

From doing some research on this company i can see there are many similar complaints

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1 year ago

Hello  smytheddie52,

Could you please advise if your account is verified and if yes, since when exactly? Did you use any bonus to accumulate your balance?

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1 year ago

Dear smytheddie52,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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