The player from Greece is dissatisfied that he didn’t receive any bonus. We rejected the complaint because the player didn't respond to our messages and questions.
1ACasino - Player’s bonus hasn’t been granted.
Amount: €20
1ACasino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.5
1ACasino has a Safety Index of 2.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Good evening, you will not give me any bonuses
Automatic translation:
Public
Public
4 years ago
Dear Scoda12345678,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Which bonus you were interested in? Did you receive any explanation from the casino regarding this issue?
Also, please understand, that the casino can decide whether they grant you the bonus or not.
Additionally, I would recommend you checking out our offers and maybe you will find out something you like:
https://casino.guru/online-casino-bonuses
If there is anything else, I could help you with, please do not hesitate to let me know. Looking forward to hearing from you.
Best regards,
Kristina
