HomeComplaints1ACasino - Player is inquiring help.

1ACasino - Player is inquiring help.

Amount: $100

1ACasino
Safety Index:Very low
Submitted: 28 Jan 2021 | Case closed : 15 Feb 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Bulgaria is having problems with registration. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

Hello, I want to ask about the game, how to make a registration does not allow me to freeze


Automatic translation:
Public
Public
3 years ago

Dear Diana,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Are you sure your complaint is about the 1ACasino? This casino was closed months ago.

Looking forward to hearing from you

Best regards,

Kristina

Public
Public
3 years ago

Dear Diana,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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