HomeComplaints1ACasino - Player is inquiring help.

1ACasino - Player is inquiring help.

Amount: $100

1ACasino
Submitted: 28 Jan 2021 | Closed : 15 Feb 2021
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Bulgaria is having problems with registration. We rejected the complaint because the player didn't respond to our messages and questions.

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Translation

Hello, I want to ask about the game, how to make a registration does not allow me to freeze


Automatic translation:
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Dear Diana,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Are you sure your complaint is about the 1ACasino? This casino was closed months ago.

Looking forward to hearing from you

Best regards,

Kristina

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Dear Diana,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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