The player from Bulgaria is having problems with activating a bonus. We rejected the complaint because the player didn't respond to our messages and questions.
1ACasino - Player is inquiring help.
Amount: €20
1ACasino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.5
1ACasino has a Safety Index of 2.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
Hello, I don't know where to enter the bonus code without a deposit
Automatic translation:
Public
Public
3 years ago
Dear Adelina,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Are you sure your complaint is about the 1ACasino? This casino was closed months ago. Which bonus are you trying to activate? Have you tried contacting the casino and asking for help?
Looking forward to hearing from you
Best regards,
Kristina
