This review examines Winz Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Winz Casino scored a High Safety Index of 8.2, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Winz Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Winz Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Winz Casino, we have looked closely into the Terms and Conditions of Winz Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Winz Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Winz Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Winz Casino has scored a Safety Index of 8.2, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of Winz Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Winz Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Winz Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 20 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Winz Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Our database has a total of 43 user reviews of Winz Casino, giving it a Great User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Winz Casino is owned by Novatrix S.R.L., and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.
Winz Casino was licensed by regulatory authorities in these specific countries or geographic areas: Estonia, Comoros (Anjouan Gaming), New Brunswick (New Brunswick).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 400,000 per month
No win limit
USD 100,000 per week
USD 400,000 per month
USDT 100,000 per week
USDT 400,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Winz Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
24/7
German
24/7
Finnish
24/7
French
Estonian
24/7
Turkish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Winz Casino, your account, withdrawals, or anything else. According to our tests and collected information, Winz Casino has a good customer support.
Winz Casino slots and casino games
Players can enjoy these types of casino games at Winz Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 103 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, Booongo (BNG), Relax Gaming, Bullshark Games, Jelly, Fantasma Games, Platipus, Lucky Streak, Trusty Gaming, Boomerang Studios, ElCasino (TVBET), Golden Race, Reevo, Bitpunch, Mascot Gaming, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Slot Factory, Max Win Gaming, OctoPlay, HungryBear, Skywind Group, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, AceRun, Smartsoft Gaming, Prospect Gaming, Casino's Own Original Games, Swintt, Win Fast, SpinOn, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, Ace Roll, Spribe, Gamomat, TrueLab Games, NowNow Gaming, Bang Bang Games, SlotMill, Onlyplay, Oryx Gaming, Gaming Corps, Penguin King, VoltEnt, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Popiplay, InOut, Barbara Bang, Hacksaw Gaming, Print Studios, Speedy Tomatoes.
Winz Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from Winz Casino, including:
1 EXTRA SPIN on Wheel of Winz
20% cashback bonus
10% cashback bonus
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Browse all bonuses offered by Winz Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(44)
User reviews of Winz Casino
This is a place to share experience with Winz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I absolutely cannot recommend this casino. Even after a long wait, if you finally win something, you can't withdraw immediately, and you have to be aware that your deposit must be wagered three times before you can withdraw any winnings. Furthermore, the VIP program, cashback, and bonuses are a joke. You can get much more at any other casino. I'm very disappointed with Winz and, after self-excluding, I won't be reactivated there.
Ich kann dieses Casino auf keinster Weise empfehlen. Wenn man nach langer Zeit mal was gewinnt kann man nicht sofort auszahlen und man muß beachten das die Einzahlung 3x !!! umgesetzt werden muß bevor eine Auszahlung stattfinden kann. Ausserdem das Vip Programm, Cashback und die Boni sind ein Witz. In jedem anderen Casino gibt es mehr zu holen. Bin von winz sehr enttäuscht und werde mich dort nach einer Selbstsperre nicht mehr freischalten lassen.
I depositted into the site got a 200% bonus on top, then went to play slots, it had some error pop up, i went to live chat, they fixed something and told me to log out and log in, i was never able to log in again, It just throws me back to the "log in or deposit screen" which is pay and play menu pretty much, So i went to support and asked, did all the things they asked me to, nothing worked. so they told me IT deparment will contact you soon via email, no contact for 3 days, i contacted support again on 4th day, they said the same thing. Now its been over a week since i depositted. They haven't returned my money or given me any way to log in, now i have to assume that the bonus got expired and my money with it. and all that without a single spin played.
Support uses AI translator and takes days to respond
Couldn't log in to the site for a week.
Pay and play system is bugged atleast for Finnish customers.
On the other hand, a big negative point: customer service and the verification process (photo, passport, proof of address). This is where it gets complicated. When you reach a large amount and want to secure or withdraw, the problems begin. You can't even present your proof directly to an agent: everything goes through an automated system that doesn't work well. It's frustrating, unpleasant, and it spoils the experience.
Personally, after winning a large amount, I got so fed up that I replayed everything and left the platform. Too bad, because the potential was there."
Par contre, gros point négatif : le service clientèle et le processus de vérification (photo, passeport, preuve d’adresse). C’est là que ça se complique. Quand on atteint un gros montant et qu’on veut sécuriser ou retirer, les problèmes commencent. On ne peut même pas présenter nos preuves directement à un agent : tout passe par un système automatisé qui ne fonctionne pas bien. C’est frustrant, désagréable, et ça gâche l’expérience.
Personnellement, après avoir gagné un gros montant, je me suis tellement tanné que j’ai tout rejoué et quitté la plateforme. Dommage, car le potentiel était là. »
"The game interface is impeccable, nothing to complain about.
« L’interface de jeu est impeccable, rien à redire.
You can actually make good money
On peut réellement faire de bons gains
Customer service is very responsive, always quick to respond.
le service clientèle est très réactif, toujours rapide à répondre. »
Withdrawals are ultra-fast: in less than 15 minutes, the money is already deposited.
les retraits sont ultra rapides : en moins de 15 minutes, l’argent est déjà déposé. »
On the other hand, a big negative point: the verification process (photo, passport, proof of address).
Par contre, gros point négatif :le processus de vérification (photo, passeport, preuve d’adresse).
This is where it gets complicated. When you reach a large amount and want to secure or withdraw, the problems begin. You can't even present your evidence directly to an agent.
C’est là que ça se complique. Quand on atteint un gros montant et qu’on veut sécuriser ou retirer, les problèmes commencent. On ne peut même pas présenter nos preuves directement à un agent .
Smallest winnings even with high stakes With 10 free spins, a maximum of 2 games are paid out and this with the smallest possible winning combination The drawn symbol for books is almost not on the reels in the free games For me this is definitely influenced by the operator I have always won something back at all casinos But I have never won at the casinos in Dama For me, Dama is a dubious company that should be ignored
Kleinste Gewinne selbst bei hohen Einsatz Bei 10 Freispielen werden Maximal 2 Spiele bezahlt und das mit kleinstmöglicher Gewinnkombination Das gezogene Symbol bei Büchern ist in den Freispielen so gut wie nicht auf den Walzen Für mich ist das definitiv vom Betreiber beeinflusst Ich gewann bisher bei allen Casino immer wieder mal etwas zurück Aber bei den Casinos von Dama gewann ich noch nie Dama ist für mich ein unseriöses Unternehmen, das man unbedingt ignorieren sollte
Nothing
Nichts
Nothing
Nothing
Rien
Rien
Egg with
Ei mitään
Ingenting
Ingenting
A typical Dama Casino, lots of advertising with big wins and when you play you lose faster than you can say a One of the worst RTP as you would expect from Dama The live chat agent is overwhelmed with the simplest questions and completely incompetent I believe that all Dama Casinos are absolutely dubious
Ein typisches Dama Casino , viel Werbung mit großen Gewinnen und wenn man spielt verliert man schneller als man a sagen kann Einer der schlechtesten RTP wie man es von Dama gewohnt istDer live Chat Agent ist bei den leichtesten Fragen überfordert und völlig inkompetent Ich glaube das alle Dama Casinos absolut unseriös sind
I've been a customer at this casino for over three years. In the beginning, I often received free spins, but now I don't get anything at all. €200 disappeared within 30 minutes without any winnings or free spins. I once had a €1,000 withdrawal. When that happens, the casino manipulates me and simply doesn't give anything.
Ich bin seit über 3 Jahren Kunde gewesen bei diesem Casino. Am anfang habe ich oft freispiele bekommen aber jetzt bekomme ich garnichts mehr. 200€ geht innerhalb 30 minuten weg ohne gewinne und Freispiele. Hatte einmal eine 1000€ auszahlung wenn das passiert manipuliert das casino und gibt garnichts mehr einfach nichts
I played at winz for month, deposited thousands of dollars and even did a few cash out. Things took a turn for the worst when they denied my cash out and said I was playing from USA.i sent in my utility bill and was told they needed a different bill. Mind you it has my name, address, and was up to date, but they wanted a different bill., which I don't have, con artist at best. Do not play her, bitstarz, mbit, and bovada is where u need to play.
I m from Australia and I played lots of online casinos and I come across with winz.io casino and I m happy to say I m very pleased with their communication and transferring money into my account which took 5 to 7 days . Overall I m satisfied . Thanks
No Visa card facilities available to transfer the money
Well, I have to say, normally I'm a huge fan of damaNV casinos, but this casino is really not that cool, the VIP system is very bad, no matter how much you deposit, you never get good rake or cashback, I deposited around €4000-€5000 here, not once did I get an email from the VIP manager or anything else, no loyalty gifts or anything like that, considering that the casino is more for raw cash players, I don't think it's that good, there are 100x better casinos for raw cash.
The only positive thing is that they pay out quickly [if there is a small payout]
Also, ich muss sagen, normalerweise bin ich ein riesen fan von damaNV casinos, aber das casino ist echt nicht so cool, das vip system ist sehr schlecht, egal wie viel man einzahlt, man bekommt nie guten rake oder cashback, habe hier um die 4000€-5000€ eingezahlt, nicht einmal kam ne email vom VIP-Manager oder sonstiges, keine loyalitätsgeschenke oder etwas in der art, dafür dass das casino eher für raw cash spieler ist, finde ich es nicht so gut, es gibt 100x bessere casinos für raw cash.
Das einzige was positiv ist, dass sie schnell auszahlen [wenn es mal zu einer kleinen auszahlung gekommen ist]
Fast payout
Schnelle Auszahlung
Easy verification
Leichte verifizierung
Nice support
Netter support
A bad VIP system
Ein schlechtes VIP-System
Deposited several thousand euros, no loyalty gift or anything else
Mehrere 1000€ eingezahlt, kein loyalitätsgeschenk oder sonstiges
Well for me it's clear that these statistics are probably my worst so far!! I've never had such a bad start in a casino before. There's absolutely nothing good, I've only played for 10 hours in 3 days but free spins like this make you feel like you're being ripped off, 1 spin on the top, then endless nothing. Especially since streamers are paid to lure people in. Bottom drawer for me. I'll probably close all the accounts I have with this operator soon. Reactoonz Bonanza dice Money train 3 temple Tumble sugar rush 1000. Go to a real casino, they're at least checked by the authorities, that doesn't apply to sites like this that only commission a private company based in Australia!!!
Also für mich ganz klar , die Statistik ist bislang wohl meine schlechteste !! So ein miesen Start hab ich bisher noch in keinem Casino gehabt . Gibt absolut nichts gut habe jz auch nur 10std gespielt an 3tagen aber sowas Freispiele geben einem das Gefühl verarscht zu werden 1spin top danach das endlose nichts . Alleine schon da hier Streamer bezahlt werden um Leute zu ködern . Unterste Schublade für mich . Werde wohl bald alle Konten schließen die ich bei diesem Betreiber habe . Reactoonz Bonanza dice Money train 3 temple Tumble sugar rush 1000 . Geht ins echte Casino die werden wenigstens behördlich geprüft das gilt ja nicht für solche Seiten die beauftragen auch nur ein privates Unternehmen mit Sitz in Australien!!!
Very nice, lovely casino! I deposited 50 euros for the first time and received 200 free spins on the wheel of fortune! I then won 3000 euros and received the money after 30 hours of verification! Verification because it is also verified by the game provider and it was more than 2000 euros! From my point of view, I can recommend the casino 100%!
Sehr Tolles schönes Casino! Habe das erste mal 50Euro Einbezahlt und 200 Freispiele beim Glücksrad Erhalten! Habe dann 3000 Euro Gewonnen und das Geld nach Überprüfung nach 30 Stunden Erhalten! Überprüfung Deswegen da es auch von Spielanbieter Geprüft wird und es mehr als 2000 Euro waren! Aus meiner Sicht kann ich das Casino zu 100% Weiterempfehlen!
Winz.io has by far been the best online casino I have played in as I will explain. After researching and talking with players there I signed up and the experience has been 100% stress free. Deposits and withdrawls are super easy and super fast giving the high accolades where reverse the withdrawl is non existant in my case considered essential. As is always the case wins and losses happen and so far no complaints on my RTP experience as this is over long term play. I highly recommend winz.io T&C are clear and easy to respect. The Bonuses are not the typical 100-300 % match bonuses with fine print horrific conditions. Here you spin a wheel cross fingers and on the luck of the draw magic or not will happen. being Canadian sadly for me Evolution gaming is restricted and must play on my local lottery site and wazdan as well as netent is not available. Recently after reaching the 2k in withdrawls KYC kicked in and the process was prompt and clear. Stress free and peace of mind play win or lose top on the trust scale.
Blazing fast etransfer stress free withdrawls and deposits (gigadat)
Excellent Customer support
KYC is well run and prompt
Simple and clear terms and conditions
No wager requirement on the bonuses they offer
Above average resposible gaming tools and enforcement
strong selection of games and site interactions
3x wager requirement unless using crypto hard to keep track of
Worked fine when i tried this casino but now seems like everything is setup by some logic. I am not able to withdraw money and most of the games i am loosing.
Registered a few days ago. Very positively surprised. The casino verification process took no more than 5 minutes and the withdrawal was processed in a few minutes and transferred to my bank account.
Seit paar Tage angemeldet. SehrPositiv überrascht Das Casino Prozess für Verifizierung hat nicht mehr als 5 min gedauert und die Auszahlung wurde in paar Minuten bearbeitet und auf meinem Bankkonto überwiesen.
Very fast verification and payout
Sehr schnelle Verifizierung sowie Auszahlung
Large selection of live games and slots
Große Auswahl von Live Spiele und Slots
RTP is acceptable
RTP ist Akzeptabel
You are only allowed to make 2 withdrawals per day and 7 per calendar week
Man darf nur 2 Auszahlungen pro Tag tätigen und 7 pro Kalenderwoche
I absolutely love winz.io casino! The payouts are extremely fast, which is a huge plus for me. The RTP of the games is exceptionally high, which means there are very good chances of winning. The range of games is varied and exciting, and I have already had some great wins. The customer service is also first class and always helpful. I can highly recommend winz.io casino to anyone looking for a first class online casino!
Ich bin absolut begeistert von winz.io casino! Die Auszahlungen erfolgen extrem schnell, was für mich ein großer Pluspunkt ist. Die RTP der Spiele ist außergewöhnlich hoch, wodurch sich sehr gute Gewinnmöglichkeiten ergeben. Das Spielangebot ist vielfältig und spannend, und ich habe schon einige tolle Gewinne erzielt. Der Kundenservice ist ebenfalls erstklassig und immer hilfsbereit. Ich kann winz.io casino jedem wärmstens empfehlen, der ein erstklassiges Online-Casino sucht!
Love Winz! I found them recently and this is the only casino, where I win and win a lot. Also, they don't abuse me with crazy KYC requirements and allow me to withdraw. Also, found games, which I had not seen at other casinos before. Love it so far
Yesterday I played and won Everything was good, can't tell that anything was bad. We'll see now just withdrawals how long take. .Also tried new games that have not been played before.
Igår har jag spelat och vunnit Allt var bra ,kan inte berätta att något var dåligt .Vi får se nu bara uttag hur länge ta. .Har även testat nya spel som har inte spelat tidigare.
All ,RTP is good
Allt ,RTP är bra
Verification fast
Verifiering snabbt
They have nice games
Dem har nice spel
Hope withdrawal is also fast, waiting for withdrawal
Stay away from Dama NV! Don't fall for every jokezzz.io websites that sprawl over the Internet!! Stick to serious ones! This casino doesn't bother to update their terms in-site: crypto is up but they are too lazy to update them: notwithstanding the fact that they have duplicate terms, thus double-standards!!! (Deposited 50€ in litecoin but still didn't get their Bronze Prize Wheel, as per terms!).. On one page of their terms, it said "you get a Bronze Wheel Prize for a deposit of 50€ but 0.75 ltc!! Lol
0.75 ltc equals to nearly 70€...
Do the exchange!! Duplicate terms!
You are warned!
Nothing!
Duplicate (and unclear) terms, so double standards!
Winz Casino
Hello, aver147!
Thank you for sharing your experience!
We can confirm that the T&C on our website is correct, but probably you have checked at the first terms to receive a bonus for the first deposit where deposit amount requirements are twice lower than for any further reload bonus.
As we can see you have received your reward for making the first deposit back in December 2023.
I only came across Winz.io last year, I don't play any other casinos anymore because I have everything I need there:) The customer service is very helpful and super friendly. The verification is quick and the payout is processed in seconds the account. There is no processing time, everything is done immediately:) The games are a lot of slots and there is really plenty of variety:)
Ich bin erst seid Letztes Jahr auf Winz.io gestoßen, ich spiele keine andern Casinos mehr,weil ich hab alles was ich brauche da:)Der Kundenservice ist sehr Hilfsbereit und super Freundlich.die Verifizierung geht ratz fatz und die Auszahlung ist in Sekunden auf das Konto.Es gibt keine Bearbeitungs Zeit, es wird alles sofort gemacht:)Die Spiele sind richtig viele Slots und es ist wirklich für fiel Abwechslung gesorgt:)
I don't understand what all these good reviews are all about I've personally played here over a dozen times in last year and lost hundreds of dollars still not once was I close to withdrawing. That being said I'm not even talking about an outrageous amount I've set for myself I'll usually cash out at 100 bucks. To me the games aren't playing as they should according to the listed rtp;glitching was frequent. I was all hyped about playing here because of all the good reviews and even thought hell it might just be a bad day, but after not winning anything ever I'm done with it.
Large selection of games
Easy interface
No deposit bonus
Low rtp
Bonus program sucks
Deposits in crypto take forever
Winz Casino
Hey CryptoXpert!
We hope this message finds you well. We appreciate your feedback and would like to address your concerns regarding your gaming experience with us.
As a player from the United States, your country is restricted from participating in real money games on our platform. Our website is configured to restrict access for users from countries where online gambling is not legally allowed.
According to our Terms and Conditions, specifically in Section P.3. WHO CAN PLAY, we state that the Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. Unfortunately, the United States falls under the list of restricted countries.
It is crucial for players to be aware of the existing gambling laws and regulations in their jurisdiction before engaging in any form of online gambling. The responsibility lies with the player to ensure compliance with these laws, and it is explicitly mentioned in our terms that the Company reserves the right to ask for proof of age and restrict access to the website for those who fail to meet these requirements.
Regarding your concerns about game fairness and RTP, we want to assure you that we do not manipulate the games' RTP or Hit Rates. The RTP is calculated based on previous slot wins and is intended to provide a fair representation of the likelihood of winning at a particular online slot. You can always verify this information on the game providers' websites.
We appreciate your understanding in this matter, and should you have any further questions or require additional clarification, please feel free to contact our customer support team.
I've been a member for a while wins were quite frequent in the beginning as time progressed I noticed a steady decrease of the RTP being lower than the required 96 percent as per CGA rules .
I'm really at a loss what to say about the operation they appear to be amazing but if you stick around its not so amazing as time progresses . Good things take time and without solid RTP auditing and a running tool to show you which can help Players I think there are some issues here .
At this point I'm highly Skeptical of the Operation and I may Take my deposits Elsewhere I'm not Happy with a Lot of Dama N.V operations .
-Trevor
Lot of games
Fast Payments
Flexible Payment Methods
Good Promotions
The Support staff have not been Synced with casino polices on many occasions .
The RTP that this casino is operating at is questionable .
There's something not right about the slot games I've never seen so many dead spins in multiple sessions .
Big wins at the start and then very few over the course time not exceeding amounts of 2-300 is very questionable .
Staff appear to be A.I probably Chat GPT far too automated just had a chilling feel to it .
I paid 200 euros without a bonus and won 810 euros. On May 20th I submitted a withdrawal order. Today, May 23rd, the money is in my account. Casino is really reliable. Verification took only 10 minutes. Absolutely to recommend. Thanks.
Ich habe 200 Euro ohne Bonus bezahlt und 810 Euro gewonnen. Am 20. Mai habe ich Auszahlungsauftrag gegeben. Heute am 23.Mai ist das Geld auf meinem Konto. Casino ist echt zuverlässig. Verifizierung hat nur 10 Minuten gedauert. Absolut zu empfehlen. Danke. Mehmet (gassal81)
I absolutely loved playing here until today I got an email this morning stating I get up to 400 free spins for 1$ so I go to claim and it won't let me so I speak to the chat agent and vrtvtold the email is fake so I send them screen shots and still they refuse it and basically call me a liar they have have na k peddled on every offer they have given me I've been able to lok past that until now enough is enough I don't what happened to make them change like this but it happened they they tiresome me with security like give me a break i was a very consistent customer but I'm not gonna get jerkes around everything they offer something this is the first bad experience with them but it will be the last as I will no longer continue enjoying time there as I did before also Lena could use a bit of customer service training she lacks it
Fast pay out
Back peddles on offers
Winz Casino
Dear ldornan220,
We thoroughly investigated the issue and it looks like the email was sent from @hotmail.com address. We never communicate any offers from an email address other than info @ winz.io.
I am very sorry that you experienced this, but this did not come from Winz.io casino. We will continue investigating to find out the origin of this email and if we find out anything worth communicating, my colleagues will reach out directly.
Best Regards,
Ronald
P.S. Unfortunately, there are a lot of folks with malign intentions out there, it is very important always to check the source of communication!
Unfortunately, I can only say here that in my opinion, any free spins with a stake of 10 euros or more are manipulated about 15 times in a row and you get a 10x multi. There are no profits at all here. Mathematically it is almost impossible to get such bad games so often in a row. The worst thing is that really all free spins on high stakes work the same way 0-10x multi without exception.
Ich kann hier leider nur sagen das meiner Meinung nach hier manipuliert wird bei jeglichen Freispielen ab 10 Euro Einsatz ca 15x hintereinander ein 10x Multi bekommen. Gewinne bleiben hier komplett aus. Rein rechnerisch ist es fast unmöglich so oft hintereinander solch schlechten Spiele zu bekommen. Das schlimmste ist das wirklich alle Freispiele auf hohen Einsätzen genauso laufen 0-10x Multi ohne Ausnahme.
Free spins on high stakes always come down to almost 0
Freispiele auf hohen Einsätzen laufen immer fast auf 0 raus
Player protection equal to 0, you are more likely to be asked to leave closed accounts open
Spielerschutz gleich 0 man wird eher aufgefordert geschlossene Konton offen zu lassen
EDIT: 03/29/2023 Now play for many weeks at WINZ. Lost a lot and gained a lot. Well, you shouldn't gamble on alcohol anyway ^^ The large selection of games is still very positive. In addition, I now pay in and out with my Mastercard N26. The payout is usually on my card after 15mins. Real nice. Support is always friendly and easy to reach. Promotions with Wager Free Spins on Fridays and Tuesdays are super nice. (Even if I've never had a big win there - like I did with Superseven -- I sometimes won over €200 with 10 free spins ^^) All in all a mega nice casino. deposit easy. Payout easy and fast. Win well. Maybe a 24-hour ban would still be good if, like me, you sometimes gamble on alcohol, but well, that's kind of my problem too.
Have always played at Casino Superseven. Unfortunately, they announced the closure of their casino yesterday. So I needed a new one and ended up at Winz thanks to the YouTuber CasinoController.
And so far I'm very satisfied. The fact that you have to convert your deposit 3 times before you can withdraw it took some getting used to. But everything great.
Free spins with no wager like Superseven are great too.
Verification super easy and fast. Support super fast there (really blatantly fast). With Superseven or also with kingbilly one likes to wait 15-30mins
Mega many games (much more than Superseven)
The only thing that bothers me is that I can't see anywhere whether I've already wagered my deposit 3 times or how much I've already wagered. Rejected payout requests sometimes contain this information, but it would be easier if I could look it up myself... (Or have I just not found it yet?)
EDIT: 29.03.2023 Spiele nun viele Wochen bei WINZ. Habe viel verloren und viel gewonnen. Naja auf Suff sollte man eh nich zocken ^^ Sehr positiv ist immer noch die große Spiele Auswahl. Außerdem zahle ich mittlerweile mit meiner Mastercard N26 ein und aus. Die Auszahlung ist in der Regel nach 15mins auf meiner Karte. Richtig Nice. Support immer freundlich und gut zu erreichen. Aktionen mit den Wager Free Spins Freitags und Dienstags sind mega nice. (Auch wenn ich da noch nie einen großen Gewinn hatte - wie damals bei Superseven -- da hab ich manchmal mit 10 free spins über 200€ gewonnen ^^) Alles in allem ein Mega nices Casino. Einzahlung einfach. Auszahlung einfach und schnell. Gewinne gut. Vllt wäre so eine 24h Sperre noch gut, falls man wie ich manchmal auf Suff zockt, aber naja, das ist ja auch iwie mein Problem.
Habe bisher immer im Casino Superseven gespielt. Leider haben die gestern verkündet ihr Casino zu schließen. Brauchte also ein neues und bin dank dem YouTuber CasinoKontrolleur bei Winz gelandet.
Und bisher bin ich sehr zufrieden. Das man seine Einzahlung 3mal umsetzen muss, bevor man auszahlen darf war erst gewöhnungsbedürftig. Aber alles supi.
Free spins ohne wager wie bei Superseven sind auch super.
Verifizierung super easy und schnell. Support mega schnell da (echt krass schnell). Bei Superseven oder auch bei kingbilly wartet man ja gern Mal 15-30mins
Mega viele Spiele (viel mehr als bei Superseven)
Das einzige was mich stört ist, dass ich nirgends sehe ob ich meine Einzahlung bereits 3mal umgesetzt habe oder wie viel ich bereits umgesetzt habe. Abgelehnte Auszahlungs Anfragen beinhalten diese Info zwar manchmal aber naja wäre leichter wenn ich selber iwo nachschauen könnte... (Oder hab ich das einfach noch nicht gefunden?)
Many games
Viele spiele
Great support
Super support
Free spins without wagering
Free spins ohne wager
Fast payout
Schnelle Auszahlung
Lots of deposit options (Revolut too :) )
Viele Einzahlungsmöglichkeiten (Revolut auch :) )
Deposit must be wagered 3 times before withdrawal can be made
Einzahlung muss 3 Mal umgesetzt werden bevor ausgezahlt werden kann
Winz Casino
Dear Wiiwarer,
Thank you so much for your endorsement, I will pass your kind words to our team! Speaking of the deposit wagering requirements, I'd recommend using crypto, where by T&C the wagering requirement is x1, but we rarely enforce that!
Best Regards,
Ronald Winz.io
schmaddo
Unregistered user
• 3 years ago
Great casino.Very fast verification process. Very fast payout. Unfortunately not a Play'n Go provider, but you can't have everything.
Tolles Casino.Sehr schnelles Verifizierung Verfahren . Sehr schnelle Auszahlung. Leider kein Play'n Go-Anbieter,aber man kann nicht alles haben.
Safety Index explained
Safety Index of Winz Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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