Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
This review of Winissimo Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Winissimo Casino has an Above average Safety Index of 7.8, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our Winissimo Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Winissimo Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Winissimo Casino review, we extensively examined and analyzed the Terms and Conditions of Winissimo Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Winissimo Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Winissimo Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Winissimo Casino has achieved a Safety Index of 7.8, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Note: To the best of our knowledge, Winissimo Casino is associated with 12 other online casinos. The Safety Index of Winissimo Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Winissimo Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Winissimo Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Winissimo Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Winissimo Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 1 player review of Winissimo Casino so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Winissimo Casino
Winissimo Casino has estimated annual revenues higher than $1,000,000. This makes it one of smaller online casinos on our scale.
Winissimo Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Withdrawal limits, win limits, and payment method options
Winissimo Casino supports 27 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, VISA Debit, Trustly Pay, PayPal, SoloPayment, Diners Club, Maestro, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Payvision, Pay by Bank, USD Coin (USDC), Instant EFT by Swiffy, Interac, MuchBetter, JCB, Discover, Ethereum (ETH).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
CAD 3,000 per week
CAD 6,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Winissimo Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Japanese
Finnish
French
Maltese
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Winissimo Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Winissimo Casino has an average customer support.
Slots and casino games at Winissimo Casino
Winissimo Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 120 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Eyecon, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Booongo (BNG), MrSlotty, Chance Interactive, Greentube, Genii, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, S Gaming, Playzido, Authentic Gaming, Lucky Streak, Nailed it! Games, All For One Studios (ALL41), Revolver Gaming, Northern Lights Gaming, OnAir Entertainment, Spinoro, Triple Edge Studios, Infinity Dragon Studios, PlayPearls, Gameburger Studios, Real Dealer Studios, TVBet, Neon Valley Studios, Max Win Gaming, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, Hammertime, Aurum Signature Studios, Super Spade Club, Games Global, Light & Wonder, InnoGames, SimplePlay, Rarestone gaming, Stormcraft Studios, Coin Machine Gaming, Circular Arrow, Red7, AreaVegas, Oros Gaming, Prospect Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, BF Games, Fortune Factory Studios, Spribe, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Crazy Tooth Studio, Salsa Technology, Games Inc., Leap Gaming, Barstruck, Switch Studios, Fun Fiesta, Blue Ring Studios, Synot Games, Fugaso, Gamevy, SpinPlay Games, Neko Games, Retro Gaming, Gold Coin Studios, Kalamba Games, Core Gaming, Spark Gaming, Just For The Win, Playzia, Games Lab, Snowborn Games, Hacksaw Gaming.
Winissimo Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from Winissimo Casino in our database, which include:
25% up to £50 and 100 extra spins
100% up to $200
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Operator
ProgressPlay Limited
Platform
ProgressPlay
Established
2019
Estimated annual revenues
< $1,000,000
Casino Bonuses
Winissimo Casino bonuses
Browse all bonuses offered by Winissimo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
User reviews of Winissimo Casino
This is a place to share experience with Winissimo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I deposited 50e to the casino, but I couldn't play any games. The reason was the restrictions in the chat. It could be that I have closed the sister casino, this is ok. I asked for my deposit to be refunded. For this, I had to submit KYC documents by email, after which I waited 3 business days, supposedly a normal process. First they promised to process it in a day, then in three. After three business days, I received a notification that they could not refund the money using my deposit method, i.e. Trustly. I had to open a Skrill account. I did not receive a more detailed explanation, even though I asked. I said that I did not want my money via Skrill, because transferring the money to my bank account costs money. The casino replied that it was okay, they would reimburse the costs. I opened a Skrill account and a few hours later I received the money in the Skrill account. Transferring to a bank account costs 3.5e. I asked the casino to reimburse this amount, as they promised, but now the answer was that they do not reimburse the costs of Skrill. I asked for my chat history, asked to check their promises, but at this point they stopped responding in chat. They also don't respond to emails anymore. I feel like my money was stolen.
Talletin kasinolle 50e, mutta en pystynyt pelaamaan missään pelissä. Syyksi kerrottiin chatissa rajoitukset. Voi olla, että olen sulkenut sisarkasinon, tämä on ok. Pyysin talletukseni palautusta. Tätä varten minun tuli toimittaa sähköpostitse KYC dokumentit, jonka jälkeen odotin 3 arkipäivää, kuulemma normaali prosessi. Ensin luvattiin käsitellä päivässä, sitten kolmessa. Kolmen arkipäivän jälkeen sain ilmoituksen, että eivät voi palauttaa rahoja talletustavallani eli Trustlylla. Minun piti avata Skrill-tili. Sen tarkempaa selvitystä en saanut, vaikka pyysin. Sanoin, että en halua rahojani Skrillin kautta, koska rahojen siirto pankkitililleni maksaa. Kasino vastasi, että ei haittaa, he korvaavat kulut. Avasin Skrill-tilin ja muutamaa tuntia myöhemmin sain rahat Skrill-tilille. Pankkitilille siirto maksaa 3,5e. Pyysin kasinoa korvaamaan tämän summan, kuten lupasivat, mutta nyt vastaus oli, että eivät korvaa Skrillin kustannuksia. Pyysin chat historiaani, pyysin tarkastamaan lupauksensa, mutta tässä kohtaa lopettivat vastaamasta chatissa. Eivät myöskään vastaa enää sähköpostiinkaan. Tunnen, että minulta varastettiin rahaa.
Slow withdrawal/refund
Hidas kotiutus/rahan palautus
Pay in a different way than deposit
Maksavat eri tavalla kuin talletus
Forced to open an online wallet
Pakottivat avaamaan nettilompakon
Lying
Valehtelu
Safety Index explained
Safety Index of Winissimo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winissimo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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