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William Hill Casino Review

avatarJannete H.
Last updated 05/2026
Safety Index
7.9
User feedbackGood
13 reviews
avatarJannete H.
Last updated 05/2026

Read our William Hill Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Casino is online since 1998
  • Mobile casino application for iOS and Android
  • No withdrawal limits
  • Live dealer games are available
  • Payments by PayPal are available
  • Company focuses on sports betting rather than the casino
  • Many unresolved complaints

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14 Not Available: 1

Game providers

Show all (25)
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming
  • Red Tiger Gaming

Payment methods

Show all (20)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • VISA Debit

Transaction limits

Withdrawal limits
Unknown
Win limits
Unknown

Language options

Website
Available in 1 language
English
Live chat
Available in 1 language
English
Customer support:
Available in 1 language
English

Casino screenshots

william_hill_casino_homepage_desktop
william_hill_casino_game_gallery_desktop
william_hill_casino_promotions_desktop
william_hill_casino_homepage_mobile
william_hill_casino_game_gallery_mobile
william_hill_casino_promotions_mobile

William Hill Casino Review

In this review, William Hill Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Our review gave William Hill Casino an Above average Safety Index of 7.9. It is a fair choice, but better options are available. Dig into William Hill Casino with the rest of our review and see if this casino is right for you.

Safety Index of William Hill Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of William Hill Casino, we thoroughly read and reviewed the Terms and Conditions of William Hill Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based upon our estimates and collected information, we consider William Hill Casino a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature William Hill Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, William Hill Casino has landed an Above average Safety Index of 7.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: William Hill Casino is linked to 21 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of William Hill Casino.

Terms and Conditions of William Hill Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of William Hill Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding William Hill Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 49 complaints directly about this casino in our database, as well as 125 complaints about other casinos related to it. Because of these complaints, we've given this casino 49,280 black points in total, out of which 44,159 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of William Hill Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

The user satisfaction feedback of William Hill Casino shared by 13 users has resulted in a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

William Hill Casino is owned by Evoke plc group, and we have estimated its yearly revenues to be greater than $20,000,000. Based on the categorization we use, this makes it a big online casino.

William Hill Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission).

Note: William Hill Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

William Hill Casino supports 20 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, VISA Debit, PayPal, eps-Überweisung, Trustly Pay, Diners Club, PostePay, Maestro, Online bank transfer, Todito cash, Bank transfer, ApplePay, TrueLayer, Klarna, Voucher.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at William Hill Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at William Hill Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of William Hill Casino as average.

Slots and casino games at William Hill Casino

Players can enjoy these types of casino games at William Hill Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 25 game providers are available. This includes Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, iSoftBet, ELK Studios, 1X2 Gaming, Realistic Games, Inspired Gaming, S Gaming, Gamevy, Reflex Gaming, Design Works Gaming (DWG), Games Global, Gaming Realms, Light & Wonder, Virtue Fusion, Bang Bang Games, Section8, Hacksaw Gaming, 4ThePlayer.

William Hill Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 2 bonuses from William Hill Casino, including:

  • 200 EXTRA SPINS on Big Bass Splash
  • 100% up to $300

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Evoke plc group
  • Operator William Hill Global PLC
  • Established 1998
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of William Hill Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 38
Last updatedLast updated
  • Opened 2
  • Unresolved 8
  • Resolved 5
  • Rejected 23
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 41 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Unfair terms and conditions
    • Low-risk play may lead to winnings being confiscated
    • Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated

    William Hill Casino bonuses

    Browse all bonuses offered by William Hill Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    William Hill Casino payment methods

    NetellerSkrillPaysafeCardPayz (ecoPayz) MastercardVISAVISA DebitPayPaleps-ÜberweisungTrustly PayDiners ClubMaestroPostePayOnline bank transferTodito cashBank transferApplePayKlarnaTrueLayerVoucher

    Currencies

    USD, CAD, EUR, GBP, AUD, CHF, DKK, HKD, JPY, SGD

    User reviews of William Hill Casino

    This is a place to share experience with William Hill Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Good

    Rated by 13 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 10 months ago
    Honest and paying site, winnings paid in 1 minute, via Skrill, acceptable live games, paying slots, if you're lucky, kind and precise support!!
    • Quick withdrawals
    • Fast support
    • New graphics
    • Lots of slots
    • Nobody
    • 1 year ago
    I'm not interested in bonuses so I never accept them.
    I deposited 2000 euros, I won 4000, I made withdrawals on the third deposit of 1000 euros with a withdrawal of 1300 euros. They blocked my funds for checks on my profile. I sent the documents and still nothing. The funds remain blocked even though the documentation is explanatory AND THEY DO NOT RESPOND TO EMAILS. I would like to point out that for years I have had gaming accounts on Eurobet, Sisal, Lottomatica and Snai on which I have NEVER had problems and I have always been paid regularly and promptly. The problem with William Hill is simple: they do NOT want players to win. I sent a registered letter via PEC to them and to ADM, now we'll see. I advise you to stay away from this casino. (the ones mentioned above are really serious and reliable).
    • Vintage graphics
    • not very intuitive
    • money blocked on online casinos returned only after continuous requests
    • if you win they ask you for a plethora of documents and they don't pay
    • absolutely unreliable
    • 1 year ago
    I really do appreciate the selection of game providers that they have. It has multiple currencies in one account, plus the transactions here are quite fast and provided with a solid customer support.
    • 2 years ago
    Very good selection of games and betting events. Good and helpful support


    • A lot of games
    • Helpful support
    • Many different betting events
    • 2 years ago
    Been with William hill for less than 2 weeks... Claimed a welcome offer didn't win anything from the welcome offer.

    Played book of dead and legacy of dead won almost a couple hundred quid and all of a sudden i have been excluded from claiming any promotions with William hill with no explanation so i have today deleted my William Hill Casino along with the APP.

    If William Hill wish to view there customers in this light then you shall not get my custom.

    It's a shame because I was just starting to enjoy William Hill Casino

    I hate having to give negative reviews but when i have only had 1 bonus from William Hill which didn't last i am suddenly excluded from all promotions etc which worries me in terms of how they think of there customers at William hill.

    I have today deleted my William hill account in light of this decision made by them
    • Wife range of games
    • Excluded from all William hill promotions without notice i had to find out for myself
    • Makes me wonder how they think of there customers to make such a decision/review
    • Been with William Hill less than 2 weeks
    • 2 years ago
    Really crowded selection of games and bets. Light speed withdrawals, I can recomment William Hill to any gambling enjoyer without hesitation.
    • Hundreds of games
    • Quick withdrawal
    • Good support
    • Chat room
    • 2 years ago
    Good morning. I would like to recommend William hill casino!If you are a gambling enthusiast and you are looking for the right place Everyone will find something for themselves 😃 efficient support, express deposits or withdrawals.I have one card added to Will for deposit and widhraw it's Revolut 😉. When sometimes you make a withdrawal. I enter the amounts, press widhraw and I already have the money in REVOLUT bank. Something amazing 😃
    • Fast widhraw
    • Good live chat at a high level
    • Thousands of games and sports bets
    • Min deposit and withdrawal is £5
    • Many promo
    • 2 years ago
    Large casino, amazing support and near-instant withdrawals. Nearly everything I could ask for from an Online Gaming Operator.
    • Near-Instant Withdrawal Functionality (even to restricted countries)
    • Easy Verification Process
    • Large Selection of Games
    • Large Selection of Gaming Providers
    • Large Selection of Other iGaming Software
    • Amazing Customer Support
    • Live Chat Support links broken/hidden in Global/English Support sites
    • Difficult to contact phone and chat support without digging for the correct link
    • Highly restrictive with countries
    • Highly restrictive with currency choice
    • 3 years ago
    Couldn't withdraw my winnings due to constant verification over 3 times, yet I could not withdraw. Fully verified and told to request a withdrawal just to get ask to verify myself again. William Hill is scummy. Due to anxiety and waiting days for a simple withdrawal to my skrill account I lost my funds.
    • There's nothing positive about this casino
    • Scummy practices
    • Scammers will do anything to not pay out
    • Stalling withdrawals on purpose
    • Make you fully verify yourself more than 3-4 times
    • Just avoid this crap
    • 3 years ago
    The casino is quite normal. The choice of games is good, I like to spend time here, good guys here in support
    • 3 years ago
    I was very surprised that they closed access for users from other countries!! A few years ago, when I played with them, they gave a lot of bonuses and promotions to customers from all over the world.
    • Not allowed in Ontario
    • 4 years ago
    william hill is the best sports and casino games with the best dealers too plus the pit boss who cares about the customer focus.
    • cool
    • FRIENDLY DEALERS

    William Hill Casino discussion

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