Wildz Casino - Player is complaining about live games.

i registered at this casino and i spesivicly asked if there were live games at the site and so i deposited 500 but it turned out the live games are live studio tables wich are totaly not live and manipulated and rigged as hell according to my calculations only pay out 20 precent nine of 10 sessions.it is impossible to win.i lost everything without any play.i want my deposit back i feel that i am mislead and treated like a an idiot.if from the first they tell me those are live studio tables i would never deposit and play.

Dear Halil,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. This casino has many live dealer games from Netent or Evolution for example. Please understand, that casinos cannot influence live dealer games, sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):

https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. I can only recommend you to do better research before you make a deposit, so you won’t be disappointed again. Please do not hesitate to contact me if there is anything else I could do for you regarding your complaint.

Best regards,

Kristina

i am a veteran in online gaming i have seen manythings happening wich is a shame that not one regulator reacts acordingly.long withdrawals up to month documents verifications wich take up to weeks glitches in softwares stalling tactics to tempt players to cancel withdrawals and no responsible gaming tools for a player to protect himself voided bets and confiscated winnings with excuses from here to mars and you just repeat what all casinos always claim that the games are auditted and fair and it is just bad luck(not you and not the casinos can proof that solid).as you know me i had several complaints here about curacao casinos wich most of them have real live tables and the winning chance is 50/50 that is what i call gambling but unfortunatly they dont want to pay or dont have tools to protect my winning.

Malta is the otherway you cant win because they only have the stupid live studio tables wich once in a while you get some of your own money back to keep you at play.why a new casino like wildz dont have a real live table ?that is because they have quaranteed profits from their providers because the games are so manipulated that casinos have no risk to lose big money and to protect the cashflow.their live games should be put in the slots section were they belong and not decieve players by claiming that they are live.if you want me i can show you my deposit history to proof that when ever i deposit at casino with real live table most of the time i win and when ever i deposit the casinos with only live studio always lose and never manege to be ahead.so make your own conclusion and stop repeating what casinos do.

i still want my deposits back from this casino for me a casino with no real live table is fully scam.

It should be mandatory for every casino to have minimum one real live table streamed from a landbased casino for a player to have fair chance!!

Dear Halil,

I am sorry for your negative experience, but the selection of games is at the sole discretion of the casino. You chose to open an account, deposit and play, so please understand that this is not the casino's fault. We don't see any reason to punish the casino because you lost your funds on a game you played, even though you wanted to play a different one. 

If there is anything else I could do for you regarding your complaint, please let me know, otherwise I will have to close this complaint.

Unfortunately, after gathering all the necessary information we are rejecting this complaint as unjustified. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.