The player from Indonesia is experiencing withdrawal delay for $100 while noticing that deposits are processed much faster. The complaint was rejected because the player didn't respond to our messages and questions.
I made a withdrawal of only 100$ so it took so long, but when I spent 400$ more the deposit was fast. slowly for withdrawal kpok.
Dear Andalusia,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Do I understand correctly that you have received your withdrawal and the only issue you encountered was the delay?
I will be waiting for your reply patiently.
Best regards,
Kristina
Dear Andalusia,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Could you please clarify your last message? We do not offer any games that could be played for real money. However, I will close this complaint if you are no longer interested in our help. Let me know how you wish to proceed.