HomeComplaintsWazamba Casino - Player's withdrawal is delayed.

Wazamba Casino - Player's withdrawal is delayed.

Amount: ??

Wazamba Casino
Safety Index:Very high
Submitted: 12 Jul 2023 | Case closed : 09 Aug 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

The player from Indonesia is experiencing withdrawal delay for $100 while noticing that deposits are processed much faster. The complaint was rejected because the player didn't respond to our messages and questions.

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9 months ago
Translation

I made a withdrawal of only 100$ so it took so long, but when I spent 400$ more the deposit was fast. slowly for withdrawal kpok.

Automatic translation:
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9 months ago

Dear Andalusia,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Do I understand correctly that you have received your withdrawal and the only issue you encountered was the delay?

I will be waiting for your reply patiently.

Best regards,

Kristina

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9 months ago

Dear Andalusia,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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9 months ago

Suwe lu. I’m not play your situs again. Bye

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9 months ago

Could you please clarify your last message? We do not offer any games that could be played for real money. However, I will close this complaint if you are no longer interested in our help. Let me know how you wish to proceed.

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9 months ago

Dear Andalusia,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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8 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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