Unibet Casino Ontario Review

Name: Unibet Casino Ontario Review
Item: Unibet Casino Ontario
Rating: 7.9
Author: Kristina Underwood

Kristina U.

04/2024

Safety Index

7.9

Above average

User feedbackGood

57 reviews

OverviewUser reviewsSafety Index explainedDiscussion

Kristina U.

04/2024

Casino closed

Unibet Casino Ontario has been closed and no longer operates.

Doesn't accept players from Ohio

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Pros and cons

One of the largest online gambling operators online since 1997
Excellent reputation and many eGaming awards
Mobile casino application for iOS and Android
Live dealer games are available

Live chat feature is difficult to find on the website
Limited choice of payment methods

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 9 Not Available: 6

Transaction limits

Withdrawal limits

Not limited for CAD

Win limits

Unknown

Language options

Website

Available in 1 language

English

Live chat

Available in 1 language

English

Customer support:

Available in 1 language

English

Licensing authorities

Ontario (iGO)
Verified

Unibet Casino Ontario Review

In this review, we break down Unibet Casino Ontario. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Unibet Casino Ontario has an Above average Safety Index of 7.9, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our Unibet Casino Ontario review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Unibet Casino Ontario – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Unibet Casino Ontario, we thoroughly read and reviewed the Terms and Conditions of Unibet Casino Ontario. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

According to our approximate calculation or collected information, Unibet Casino Ontario is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Unibet Casino Ontario on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Unibet Casino Ontario having a Safety Index of 7.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: According to our records, Unibet Casino Ontario is related to 21 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Unibet Casino Ontario.

Unibet Casino Ontario T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Unibet Casino Ontario to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Unibet Casino Ontario

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 48 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,442 black points in total, out of which 336 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Unibet Casino Ontario

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Our database has a total of 57 user reviews of Unibet Casino Ontario, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Unibet Casino Ontario company information and licenses

Unibet Casino Ontario belongs to Kindred Group and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

Unibet Casino Ontario has a gambling license in Ontario. Their license was granted by iGaming Ontario.

About payment methods and win and withdrawal limits

Unibet Casino Ontario accepts 4 payment options. This includes: VISA, Mastercard, INSTADEBIT, Interac.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Unibet Casino Ontario.

Language	Website	Customer support	Live chat
English

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Unibet Casino Ontario, account problems, withdrawals, or other issues, it holds significant value for us. We would say Unibet Casino Ontario has a good customer support based on the responses we have received during our testing.

Slots and casino games at Unibet Casino Ontario

You can play these types of games at Unibet Casino Ontario: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Craps and dice, eSports betting, Other card games, Other games.

Titles supplied by 56 casino game providers are available. This includes Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, WMS, Playson, Nextgen Gaming, Push Gaming, Lightning Box, Leander Games, Rabcat, 1X2 Gaming, 2By2 Gaming, Iron Dog Studio, Relax Gaming, Betgames, PearFiction Studios, Probability Jones, Felt Gaming, Alchemy Gaming, Bulletproof Games, BF Games, NetGaming, Fortune Factory Studios, All For One Studios (ALL41), Revolver Gaming, Northern Lights Gaming, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, PG Soft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Gameburger Studios, Neon Valley Studios, Max Win Gaming, Skywind Group, SpinPlay Games, Gold Coin Studios, Kalamba Games, Aurum Signature Studios, Design Works Gaming (DWG), Just For The Win, Green Jade Games, Gaming Realms, Snowborn Games, Electric Elephant, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Print Studios.

Unibet Casino Ontario bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Currently, our database does not contain any bonus offers from Unibet Casino Ontario, unfortunately.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Owner Kindred Group
Established 2022
Estimated annual revenues > $100,000,000

User reviews

User reviews of Unibet Casino Ontario

This is a place to share experience with Unibet Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 57 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

gvges

Bronze

Ireland

• 4 months ago

They restricted my account for no reason ( maybe because I won 10k€ ) and asked me for verification but of course they made it impossible to pass, rejecting all documents I provide them. It looks they do not want to pay 10900€ and they will make everything to not pay it. Avoid these frauds. I have to take the case to the court to get my money back.

block account for no reason
endless verification process
do not pay large winnings
do not react to complains

rifat62

Silver

Sweden

• 5 months ago

I’m very disappointed with Unibet. I had self-excluded for life to protect myself from gambling harm, yet I was still able to deposit money again. This shows they do not take responsible gambling seriously.

Also, the RTP on many of their games feels extremely low. It’s very easy to lose money fast, and there is no transparency or warning about it.
If you want to protect yourself, stay away from this casino — the combination of poor protection and very low RTP is dangerous.

Fast withdraw

Responsible gambling

Samannn

Bronze

Sweden

• 6 months ago

I have been playing at Unibet for a long time and have had good experiences in the past.
Deposits and games work smoothly, and customer support is usually nice.
Unfortunately, I have now waited over a week for my withdrawal of SEK 191,000 because the verification process is taking too long.
I have submitted all the documents several times and hope this can be resolved soon.
I just want to get my winnings paid out and be able to continue as a regular customer.

Small profits are paid quickly
Små vinst betalas snabbt
Large selection
Stor utbud

Slow verification process
Långsam verifiering process
Previous withdrawals no problem but large withdrawals are stopped
Tidigare uttag inga problem men stora uttag stoppas

jonaheline20

Bronze

Netherlands

• 7 months ago

I like Unibet, made some big winning with a spin of €0.10 or €0.20. Withdraw my winning are easy and fast payout. It takes a few seconds to receive my money on my Revolut bank account.

After withdrawal, it takes a few seconds to receive my winnings.

Deposits are changed to €10, instead of €5.

bennic

Bronze

Malta

• 7 months ago

Unibet has been withholding my funds since 24 August. I own my own company and sent funds from my business account to myself, which is clearly stated in the bank statement I provided. I also submitted all the required SOW (Source of Wealth) documents, and at the time the threshold was below €2,000.

Unibet now demands a personal tax return, which I do not have (since all income flows through my company). I have explained this many times, yet they keep asking for the same documents again and again, instead of releasing my funds.

This is unacceptable. I escalated the case to eCOGRA (ADR), but Unibet continues to stall and ignore. They clearly do not care about their customers.

⚠️ Be warned: Unibet makes it extremely difficult to withdraw your money, even after you comply fully with their requests.

Unibet withholding my funds despite full verification

marcusavr

Bronze

Sweden

• 10 months ago

Decent welcome bonus, loyalty program can be better, withdrawal speed is fine

Just completed my withdrawal, which took 2 days, most games and lots are there but they are missing live dealers.

tal0000400

Silver

India

• 1 year ago

I have played at many casinos by this is by far the best many positive and I actually have nothing negative to say! Highly recommend playing here! Also make withdrawals

Fast verification
Lots of games

oropupebemeq17

Bronze

Sweden

• 1 year ago

I registered on Unibet quite recently, about 2-2.5 months ago, the casino hooks with its simplicity and ease of use. The disadvantages include communication with support and a small variety of withdrawal methods

Deepak66

Silver

India

• 1 year ago

I have a good experience with this site and my friends also play frequently in this casino and good option of games are available in their platform and numerous methods of deposits are also available.

Less withdrawals time.
Good chat support.

Sometimes website gets slower.

SarahG92

Bronze

Netherlands

• 1 year ago

The bonuses here are pretty solid, and I enjoyed the free spins. However, make sure you read the terms carefully, especially regarding bet limits when using bonus money.

Generous welcome bonus
reasonable wagering requirements

Strict rules on bonus funds
max bet limits

Jaimerson

Bronze

United States

• 1 year ago

Its a pretty decent casino overall, Its not the best experience I've ever had, but not the worst neither. I recommend to those that wants to play in another casino than their main one, just for a change, but you will not be that surprised.

Decent performance and RTP
Good interface

No bonuses

pinkslees

Silver

Canada

• 1 year ago

A user-friendly site, a huge selection of games, and fast payouts. I really enjoyed playing here and will definitely come back for more winnings.

AdelAdel

Bronze

United Kingdom

• 1 year ago

No. Casino manipulates the bonus output so you'll never get a free spin. I played over 800 spins and no free spins.

Payment went through quickly.
Pagamento entrou rápido.

The site does not release any free spins or bonuses. You can play any game as many times as you like and the bonus or free spin will never come out. In a single game I played over 400 spins and it always threatened to come out, but I could tell it was rigged because 3 had to come out and the third bonus was spun upwards when it appeared. Blatantly manipulated.
O site nao libera nenhum giro grátis nem bônus. Você pode jogar qualquer jogo quantas vezes quiser e jamais irá sair o bônus ou free spin. Um único jogo fiz mais de 400 giros e sempre ameaçava sair mas dava pra ver que era manipulado pois tinha que sair 3 e o terceiro bonus quando saia era girado para cima quando aparecia. Manipulado descaradamente.

markuskebiz

Bronze

Sweden

• 1 year ago

Love this site is a must to join up and game,lots and lots of games to pick chosse them and start spinning straight away chat team are very helpful and polite

Angelken0704

Silver

Belgium

• 1 year ago

Low payouts to almost nothing, few promotions, slow site too

Slow site and not much gained from it yet
Trage site en nog niet erg veel mee gewonnen

KellynCruc

Bronze

Italy

• 1 year ago

good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!

fast withdrawals
large choice of games

alikovanton35

Bronze

Ireland

• 1 year ago

I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...

Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!

They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.

It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.

At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.

I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.

There is nothing good here

New emotions and ridiculous excuses

nugentgeorg

Bronze

Ireland

• 1 year ago

They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...

they steal deposits and winnings
fast limits in sports
useless customer support
low return in casino games
small amount of games in casino

kulig0wsk1

Bronze

Poland

• 1 year ago

Avoid and don't play in this fraud casino. They don't pay and steal deposits. Operating illegally in my country, they stole 7500$ from my pocket.

decent software but

Operating illegally without license in Poland
They can close any-time your account without any reason
They steal players deposits and winnings if they close account
Customer service is not helpful

TamTheTank55

Platinum

Denmark

• 1 year ago

Could be better. Cash back at 8%. ....
......
......
My review is too short so i write this to fill it up. Little.

Fast withdrawal

Not alot of game providers

aliaksandraband51

Bronze

Poland

• 1 year ago

Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.

I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...

They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?

I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.

My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!

I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.

Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!

scammers

Novcsi87

Diamond

Hungary

• 1 year ago

I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!

good selection of games
quick payment

unplayable games
getting worse

Sofia94

Bronze

Italy

• 1 year ago

I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.

Trusted casino
Good betting odds
A lot of games
Easy to deposit

Perfect for me

Eriksson

Silver

Sweden

• 1 year ago

Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.

support
verification

ANystrom

Silver

Sweden

• 1 year ago

Everything is fine except the appearance of the website.

Ultimately, the appearance of the design must be good.

Most games are available
De flesta spel finns tillgängliga
Seems like a great casino - I guess you can trust, unlucky for me I didn't win on my first deposit
Verkar som ett stort kasino - jag antar att man kan lita på, otur för mig vann jag inte med min första insättning

Design killed me, personally, it wasn't that good
Design dödade mig, personligen, det var inte så bra

Valid_Helper_S

Gold

Germany

• 1 year ago

A great, big casino. Time-tested. The quality of service is very high. I can confidently recommend Unibet as a company you can trust.

Technical support available 24 hours
Large selection of games. Most providers available.
Personally, I like the casino interface - it is easy to use and clear.
Deposit and withdrawal methods that are important to me are available for my region.
A good bonus program with clear conditions. Frequent personal bonuses for active players. Good cashback system.

eatikabet1

Platinum

Hungary

• 2 years ago

Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino

Reliable
Megbízható
Quick payment
Gyors kifizetés

It's hard to win at the casino
Nehéz nyereményt elérni a kaszinóban

bettercallsaul

Bronze

Malta

• 2 years ago

Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.

Instant payout
Variety of providers
Reliable
No payment fees

Really low RTP
No live chat 7/24
No satisfying bonuses for regular players

Babyboygames

Bronze

Sweden

• 2 years ago

Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.

Payment methods are wide

Looks like it was made 60 years go
Not much to the interface
Games were mediocre
Bonuses non existent

deeppockets

Silver

Estonia

• 2 years ago

Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.

Safety Index explained

Safety Index of Unibet Casino Ontario explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
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Read more
Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in English):
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The player from the United Kingdom had his account blocked by the casino and was unable to withdraw his winnings of £5,150 for 5 days. He consulted with his solicitor and intended to pursue legal action. The issue appeared to have been resolved, as the player indicated that the casino would fix the account within the week, but without confirmation from him, the complaint was rejected.

Read moreRead less

Closed Submitted: 02 Apr 2025

Disputed amount: £5,150

Show more complaints (+10)

Discussion