HomeOnline casinosUltra Casino Review

Ultra Casino Review

avatarPavel K.
Last updated 05/2026
Safety Index
6.0
User feedbackNot enough data
2 reviews
avatarPavel K.
Last updated 05/2026

Read our Ultra Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Above average withdrawal limit
  • Various responsible gaming options available
  • Live dealer games are available
  • Live chat support is not available 24/7
  • Not all payment methods are available for all countries

Casino screenshots

ultra_casino_homepage_desktop
ultra_casino_game_gallery_desktop
ultra_casino_promotion_desktop
ultra_casino_homepage_mobile
ultra_casino_game_gallery_mobile
ultra_casino_promotion_mobile

Ultra Casino Review

We put Ultra Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. With a Below average Safety Index of 6.0, Ultra Casino may not be the best pick for most players. It scores below what we look for in fairness and safety. Read on to get the full picture on Ultra Casino and decide if this casino is worth your time.

Fairness and safety of Ultra Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Ultra Casino, we thoroughly read and reviewed the Terms and Conditions of Ultra Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Considering our estimates and the factual data we have collected, Ultra Casino appears to be a large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Ultra Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Ultra Casino has landed a Below average Safety Index of 6.0. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: According to our records, Ultra Casino is related to 8 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Ultra Casino. They had a negative effect.

Ultra Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ultra Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Ultra Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 4 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,957 black points in total, out of which 5,509 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Ultra Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Ultra Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Ultra Casino company information and licenses

Ultra Casino belongs to BP Group Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Ultra Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Ultra Casino accepts 29 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Trustly Pay, Nordea, Zimpler, AstroPay, idebit, OP-Pohjola, MiFinity, Alandsbanken, Jetonbank, Rapid Transfer, Handelsbanken, Säästöpankki, OmaSP, Danske Bank, Aktia Bank, POP Pankki, Klarna, MuchBetter, S-Pankki, Interac, Directa24, blik.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 25,000 per month
USD 5,000 per day
USD 25,000 per month
NOK 60,000 per day
NOK 250,000 per month
CAD 5,000 per day
CAD 25,000 per month
CLP 5,500,000 per day
CLP 22,500,000 per month
NZD 5,000 per day
NZD 25,000 per month
PEN 20,000 per day
PEN 100,000 per month
PLN 21,000 per day
PLN 125,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Ultra Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Finnish Yes Yes Yes
French Yes No No
Norwegian Yes No No
Polish Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Ultra Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Ultra Casino has a good customer support based on the responses we have received during our testing.

Ultra Casino slots and casino games

You can play these types of games at Ultra Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 95 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, ELK Studios, Push Gaming, Wazdan, Booming Games, Iron Dog Studio, Relax Gaming, Bullshark Games, PearFiction Studios, Jelly, Sneaky Slots, Ino Games, AceRun, Oros Gaming, Fantasma Games, Half Pixel Studios, Bluberi Gaming, Swintt, Indigo Magic, Win Fast, SpinOn, Wishbone, Slingshot Studios, Trusty Gaming, Backseat Gaming, Lakka Studios, Alchemy Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Ace Roll, Nailed it! Games, Fortune Factory Studios, Spribe, Trigger Button Studios, Gamomat, All For One Studios (ALL41), OneTouch, Foxhound Games, Sega Sammy, Northern Lights Gaming, NowNow Gaming, Bang Bang Games, Foxium, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, Gaming Corps, Switch Studios, Pineapple Play, Blue Ring Studios, Koala Games, Neon Valley Studios, Max Win Gaming, Neotopia gaming, JINX Gaming, King Show Games, High Limit Studio, AvatarUX, Peter & Sons, SpinPlay Games, Gold Coin Studios, Kitsune Studios, Kalamba Games, Hammertime, Golden Hero, Aurum Signature Studios, Just For The Win, Wicked Games, Snowborn Games, Electric Elephant, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, AreaVegas, Print Studios, Ruby Play, Elysium Game Studio.

Bonuses and codes offered by Ultra Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 5 bonuses from Ultra Casino, including:

  • 100% up to 3,000 zł and 200 extra spins
  • 100% up to 5,000 kr and 200 extra spins
  • 100% up to C$3,000 and 200 extra spins
  • 100% up to $100,000 CLP and 100 extra spins
  • 100% up to €300

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner BP Group Limited
  • Operator BP Group Limited
  • Established 2020
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ultra Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 20
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 4
  • Rejected 16
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 3 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Detection of some basic betting techniques may result in confiscated winnings
      • Placing deposits while the gaming account balance is positive may forfeit winnings

      Games

      Explore the game selection available at Ultra Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 11 Not Available: 4
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (95)
      • NetEnt
      • Nolimit City
      • Betsoft Gaming
      • Pragmatic Play
      • Apricot (Microgaming)
      • Big Time Gaming
      • ELK Studios

      Ultra Casino bonuses

      Browse all bonuses offered by Ultra Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Ultra Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (29)
      • Neteller
      • Skrill
      • PaysafeCard
      • Payz (ecoPayz)
      • VISA
      • Mastercard
      • INSTADEBIT

      Transaction limits

      Withdrawal limits
      $25,000
       per month
      $5,000
       per day
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURCLPNOKNZDPENPLN

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 6 languages
      EnglishFrenchSpanishFinnishNorwegian 1 more
      Live chat
      Available in 3 languages
      EnglishSpanishFinnish
      Customer support:
      Available in 3 languages
      EnglishSpanishFinnish
      Live chat rating
      Good
      Average response time: Instant
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      20 May 2026
      Pavel K.
      Instant
      Good
      01 Jul 2025
      Michaela S.
      Not measured
      Subpar
      05 May 2025
      Zuzana C.
      Not measured
      Good
      11 Jul 2024
      Ayberk A.
      Not measured
      Good
      10 Nov 2023
      Dominika L.
      Not measured
      Good
      29 Mar 2022
      Natalia B.
      Not measured
      Subpar
      02 Oct 2020
      Batucan O.
      Not measured
      Good

      User reviews of Ultra Casino

      This is a place to share experience with Ultra Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 2 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 4 years ago
      IT IS A SCAM, I HAVE 7,000,000 CHILEAN PESOS AND FROM MARCH UNTIL TODAY JUNE I HAVE NOT BEEN ABLE TO WITHDRAW MY MONEY, IF THERE IS SOMEONE WHO HAS WITHDRAWN ON THIS PLATFORM FROM CHILE SEND ME AN EMAIL EXPLAINING ME HOW TO DO IT PLEASE mixtomusicrd@gmail.com
      • DO NOT PAY for months without being able to collect my money
      • 4 years ago
      Is a gotcha.

      I requested a large withdrawal on April 10 and as of today (26) they tell me that there are problems and they are analyzing it. I have sent a thousand tests and evidence of my bank account, address and others.

      Is a gotcha. Don't ever play.
      • They do not pay withdrawals
      • They ask for a thousand verifications and still do not pay

      Ultra Casino discussion

      Discuss anything related to Ultra Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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