Tipwin Casino - The player's account got closed.

It doesn’t accept Greek players but they allow you to register and then deposit and after you deposit they lock your account and send an email that we don’t accept Greek players and we will refund your money but instead refund immediately as I was able to deposit immediately they tell you that they will contact untouched shortly so next time provide legit information please

Hello kompselisgeorge,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Tipwin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise how fast after the registration did your account get blocked? Since when are you waiting for your deposit refund? Did you forward the casino all the relevant documents in order to process the refund?

Looking forward to your answer.

Regards,

Nick

Dear kompselisgeorge,

Please note that such transaction may take up to even a month. In some cases the casino might ask you for documents to verify your identity first in order to pay back the money.

Dear kompselisgeorge,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.