Our independent casino review team has taken a detailed look at StarVegas Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. StarVegas Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our StarVegas Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of StarVegas Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of StarVegas Casino, we read and assessed Terms and Conditions of StarVegas Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, StarVegas Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention StarVegas Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, StarVegas Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of StarVegas Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of StarVegas Casino during our review.
Player complaints submitted about StarVegas Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 4,867 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
StarVegas Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 4 player reviews so far.. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
StarVegas Casino is owned by Casino Interlaken AG and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
StarVegas Casino has been granted a gambling license in Switzerland issued by Eidgenössische Spielbankenkommission.
Note:StarVegas Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at StarVegas Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Italian
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at StarVegas Casino, managing your account, withdrawals, or other matters. StarVegas Casino has an average customer support, judging by the results of our testing.
StarVegas Casino slots and casino games
StarVegas Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 12 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Greentube, Oryx Gaming, Games Global, Fazi, Gamomat.
StarVegas Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from StarVegas Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on StarVegas Casino bonuses for additional information about this casino's offers.
Read more
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for CHF
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(4)
All website languages
EnglishFrenchGermanItalian
English customer support
All languages
(4)
All customer support languages
EnglishFrenchGermanItalian
English live chat
All languages
(4)
All livechat languages
EnglishFrenchGermanItalian
Game providers
Show all
(12)
Game providers (12)
CASINO SCREENSHOTS
Positives
Backed by land based casino
Mobile casino application for iOS and Android
No withdrawal limits
Live dealer games are available
Negatives
Live chat support is not available 24/7
Interesting facts
Casino only for residents of Switzerland
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by StarVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(4)
User reviews of StarVegas Casino
This is a place to share experience with StarVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
worst Italian casino, forcing a 20 year old girl to send him 15 selfies to keep my withdrawals pending and leave me with the only possibility of replaying my winnings is behavior of such a low level that I can't even talk about it
peggior casino italiano, obbligare una ragazzina di 20anni a inviargli 15 selfie per tenermi i prelievi in sospeso e lasciarmi come unica possibilità il rigiocarsi le vincite è un comportamento di un livello cosi basso che non riesco neanche a parlarne
zero
zero
force a 20 year old girl to send him 15 selfies
obbligare una ragazzina di 20anni a inviargli 15 selfie
they don't approve the documents and don't tell you why
non approvano i documenti e non ti dicono perche
they pretend not to receive documents
fanno finta di non ricevere documenti
they ask you for documents one at a time every two weeks so the verification and customer protection process as they call it never ends
ti chiedono documenti uno alla volta ogni due settimane cosi il processo di verifica e tutela cliente come lo chiamano loro non finisce piu
I've been playing at this casino regularly for a long time and can't say anything bad. As with all casinos licensed in Switzerland, I have never had any problems with deposits or withdrawals. However, the bonus offer could be more attractive. Bonus credit usually has to be cleared first, which is not that attractive.
Ich spiele schon seit längerem regelmässig in diesem Casino und kann nichts schlechtes berichten. Wie bei allen Casinos die in der Schweiz konzessioniert sind, hatte ich noch nie Probleme mit Ein- oder Auszahlungen. Das Bonusangebot könnte jedoch attraktiver sein. Bonusguthaben muss meistens zuerst freigespielt werdne, was nicht so attraktiv ist.
Secure deposits/withdrawals
Sichere Ein-/Auszahlungen
Beautiful design
Schönes Design
Acceptable casino offer
Akzeptables Casino Angebot
Payouts only possible after 15 minutes of the last gaming session
Auszahlungen erst nach 15min der letzten Spielsitzung möglich
Safety Index explained
Safety Index of StarVegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StarVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
