Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
StarVegas Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. With a High Safety Index of 8.7, StarVegas Casino is a solid pick for players. It scores well for fairness and safety. Read on to get the full picture on StarVegas Casino and decide if this casino is worth your time.
Fairness and safety of StarVegas Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of StarVegas Casino, we read and assessed Terms and Conditions of StarVegas Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, StarVegas Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention StarVegas Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, StarVegas Casino has landed a High Safety Index of 8.7. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of StarVegas Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of StarVegas Casino during our review.
Player complaints submitted about StarVegas Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 3,718 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
StarVegas Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
StarVegas Casino is owned by Casino Interlaken AG and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
StarVegas Casino has been granted a gambling license in Switzerland issued by Eidgenössische Spielbankenkommission.
Note:StarVegas Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at StarVegas Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Italian
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at StarVegas Casino, managing your account, withdrawals, or other matters. StarVegas Casino has an average customer support, judging by the results of our testing.
StarVegas Casino slots and casino games
StarVegas Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 13 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Relax Gaming, Greentube, Oryx Gaming, Games Global, Fazi, Gamomat.
Bonuses and codes offered by StarVegas Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 5 bonuses from StarVegas Casino in our database, which include:
20 FREE SPINS on Sizzling Hot Deluxe, Book of Ra Deluxe
Up to 80 FREE SPINS on Book of Ra Deluxe
100% up to 300 CHF and 50 extra spins
100% up to 300 CHF and 50 extra spins
50% up to 300 CHF and 50 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StarVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by StarVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
StarVegas Casino payment methods
Currencies
CHF
User reviews
User reviews of StarVegas Casino
This is a place to share experience with StarVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
worst Italian casino, forcing a 20 year old girl to send him 15 selfies to keep my withdrawals pending and leave me with the only possibility of replaying my winnings is behavior of such a low level that I can't even talk about it
peggior casino italiano, obbligare una ragazzina di 20anni a inviargli 15 selfie per tenermi i prelievi in sospeso e lasciarmi come unica possibilità il rigiocarsi le vincite è un comportamento di un livello cosi basso che non riesco neanche a parlarne
zero
zero
force a 20 year old girl to send him 15 selfies
obbligare una ragazzina di 20anni a inviargli 15 selfie
they don't approve the documents and don't tell you why
non approvano i documenti e non ti dicono perche
they pretend not to receive documents
fanno finta di non ricevere documenti
they ask you for documents one at a time every two weeks so the verification and customer protection process as they call it never ends
ti chiedono documenti uno alla volta ogni due settimane cosi il processo di verifica e tutela cliente come lo chiamano loro non finisce piu
I've been playing at this casino regularly for a long time and can't say anything bad. As with all casinos licensed in Switzerland, I have never had any problems with deposits or withdrawals. However, the bonus offer could be more attractive. Bonus credit usually has to be cleared first, which is not that attractive.
Ich spiele schon seit längerem regelmässig in diesem Casino und kann nichts schlechtes berichten. Wie bei allen Casinos die in der Schweiz konzessioniert sind, hatte ich noch nie Probleme mit Ein- oder Auszahlungen. Das Bonusangebot könnte jedoch attraktiver sein. Bonusguthaben muss meistens zuerst freigespielt werdne, was nicht so attraktiv ist.
Secure deposits/withdrawals
Sichere Ein-/Auszahlungen
Beautiful design
Schönes Design
Acceptable casino offer
Akzeptables Casino Angebot
Payouts only possible after 15 minutes of the last gaming session
Auszahlungen erst nach 15min der letzten Spielsitzung möglich
Discussion
StarVegas Casino discussion
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