StarVegas Casino CH Review

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Payment methods

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Withdrawal limits

Not Limited for CHF

Owner Casino Interlaken AG

Established 2020

Estimated annual revenues

> $100,000,000

Licensing Authorities

Switzerland (ESBK)

OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods9

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Case opened Current status

StarVegas Casino CH Review

We've thoroughly reviewed StarVegas Casino CH and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, StarVegas Casino CH is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

StarVegas Casino CH is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower rating than it currently has from us, however, because of the availability of brick-and-mortar establishments and the credibility they add to the online casino, we've decided to increase our rating a little bit.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 2,739 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that StarVegas Casino CH is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (9)

Withdrawal limits

Not Limited for CHF

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

No crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (10)
Game providers (10)

Positives

Good selection of game providers
Backed by land based casino
No withdrawal limits
Live dealer games are available
Mobile casino application for iOS and Android

Negatives

No welcome casino bonus available

Interesting facts

Casino only for residents of Switzerland

Author & Guarantor: Pavel Kaczynski Last updated: 03 Jan 2024 Anything incorrect or missing? Let me know

StarVegas Casino CH bonuses

Browse all bonuses offered by StarVegas Casino CH, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of StarVegas Casino CH

This is a place to share experience with StarVegas Casino CH. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 3 users

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Casino Guru

We want players to understand gambling.

doxxhopper93

Advanced Novice

• 3 months ago

I've been playing at this casino regularly for a long time and can't say anything bad. As with all casinos licensed in Switzerland, I have never had any problems with deposits or withdrawals. However, the bonus offer could be more attractive. Bonus credit usually has to be cleared first, which is not that attractive.

Secure deposits/withdrawals
Sichere Ein-/Auszahlungen
Beautiful design
Schönes Design
Acceptable casino offer
Akzeptables Casino Angebot

Payouts only possible after 15 minutes of the last gaming session
Auszahlungen erst nach 15min der letzten Spielsitzung möglich

Safety Index of StarVegas Casino CH explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StarVegas Casino CH. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.4/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Reputation helped by land-based casinos or betting shops

Complaints about StarVegas Casino CH and related casinos (12)

12All1Opened6Not solved0Solved5Rejected

Complaints directly about StarVegas Casino CH

Waiting for casino to reply

6d 10h 7m 3s

Disputed amount: €6,000

Player’s account suspended after winning bet.

The player from Italy registered and cleared the KYC on Starvegas a month ago and recently won €5000. Shortly after, he was unable to access his account due to a suspension for "customer protection". He wishes to withdraw his winnings.

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Submitted: 24 Apr 2024

No reaction policy, good regulator

Black points: 1532

Disputed amount: €32,933

Player's account has been blocked for months

The player from Italy has had an issue with a frozen account since October. Despite waiting the advised 180 days and sending multiple emails, the player receives no response or automated replies. We made several attempts to contact the casino but it ignored our messages, therefore the complaint was closed as unresolved.

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Submitted: 03 Aug 2023

No reaction policy, good regulator

Black points: 619

Disputed amount: €9,000

Player’s withdrawal delayed due to constant document requests.

The player from Italy has been trying to withdraw his funds from StarVegas for the past year. The casino keeps requesting additional documents for verification even though the player has already provided numerous proofs. We tried to contact the casino but it failed to respond in the set timeframe therefore the compalint was closed as unresolved.

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Submitted: 28 Jul 2023

Player stopped responding

Disputed amount: €600

The player struggles to verify his account.

The player struggles to verify his account due new documents. The complaint was closed as the player stopped responding.

Submitted: 30 May 2023

No reaction policy, good regulator

Black points: 178

Disputed amount: €1,500

Player’s withdrawal has been delayed.

The player from Italy has requested a withdrawal seven months prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Casino has given no response to this complaint.

Submitted: 04 May 2023

Player stopped responding

Disputed amount: €1,650

Player's struggling to withdraw casino winnings.

The player from Italy is experiencing difficulties withdrawing his winnings due to a third-party deposit. We closed the complaint because the player didn't reply to our questions and messages.

Submitted: 15 Mar 2023

No reaction policy, good regulator

Black points: 124

Disputed amount: €2,500

Player's account is under investigation.

The player from Italy is experiencing difficulties withdrawing his winnings from a bonus in the casino. His account was blocked and put under review. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

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Submitted: 09 Feb 2023

Player stopped responding

Disputed amount: €98

Player has experienced technical glitch.

The player from Italy has experienced a technical glitch with a frozen session. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 28 Oct 2020

Player stopped responding

Disputed amount: €100

Player’s enquiring about withdrawal process.

The player from Italy is enquiring more information about withdrawal procedure. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 11 Apr 2020

No reaction policy, good regulator

Black points: 15

Disputed amount: €80

Player’s struggling to withdraw her winnings.

The player from Italy is experiencing difficulties withdrawing her winnings. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 03 Mar 2020