Stake Casino - Player complains that he didn’t win anything.

Stake original game issues . 

Hi my name is oktavianus L**

And I am Indonesian passport and stay Vancouver Canada 

My age 36

Stake.com 

Account name : y***g 

multiple accounts: b***m 

b***6@gmail.com

I want to complain about stake original game Keno plinko, which belongs to the original game of the company. Because it marks the banker's winning rate and player's odds, I believe that what he marks has a certain degree of legal protection, so I have produced a huge loss. It is obvious because I just believe that his long-term investment reward will bring me a loss recovery, but when I have arrived, I feel unbearable. I even doubt whether the original game has been certified by the Curaçao government. website, I can say that other games can be said that other games are fair, but only the original game. The R T P he marked is a lie. The amount of money he marked in my long-term year is at least 200000 in the original game. As far as far as I have been added. I have bet on the original game in different accounts, I can say thatI want you complain about stock original game it is a real with the program getting license from the Curacao and approved original stake game certificate because I was complained so many times I say original game have a problem because it is totally different story from the information on the title of the game RTP the house and player return rate  only stake original game not equal another provider only original program I am confused is it real have a gaming license with the egaming calculate and government certificate and software license because when I take a longer time to play and complain I never get any response and feedback about stock original game license or not the answer just like no answer all the support they are very good they are very kind but I know they do their best already from my feeling that cannot tell that much and then they cannot or don't know how to answer so I'm I'm seriously confused about a stake original game gaming program license or not it is not about a website license just for the game software license because from the return rate this is horrible different story compared to another famous provider they still make sense with the RTP .. and stake original game 

Dear billlim666 ,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

Casinos with their own games are allowed to set the RTP. If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Compared with other suppliers, I can only say that their return rate includes some unreasonable ones and they are not disclosed. If you still think it is my luck, this is what he designed, etc. The game tells you I will officially inform you today. I need to get a correct response. I want to confirm whether the original game of the country has received a government’s soft fixed point, a soft fixed report, a soft aircraft fixed point certificate

The RTP test of a game alone can only be put on the website after passing the national registration standard.

 My conclusion today I want to ask you very clearly if I can get the review report of the original game like a casino. So your response is not something I consulted. My request is to know whether the original game has been approved by the government.

I have told you the seriousness of what happened to me. It is impossible to simply take my

It's completely over

If I have the official game certificate of the original game software, I have tested the original game with this official certificate, then I will lose it because I am unlucky.

If the original game has no contract at all, I would deceive me to choose legal procedures

From Hong Kong

I want to confirm whether the original game has undergone a soft operation by a national government. This soft timing report software certificate is not the certificate of the domain

Can you understand how come the plinko can it for 6,000 each bits like $1 $2 sometime maybe 5 doller and took over and eating untill finish going to multiple it's like when you bet under 1dooler if you play much amount of that ... Not much people can win for the s h a 256 however seed can tell believe I am the guy who believes that is really hurt me . it's not fun it's not following the rules of RTP they just took over the money

Please understand, that it is very difficult for us to proceed with this case without supporting evidence, especially when you complain about the casino's own games. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime. Thank you for understanding.