Spinago Casino Review

The player from Australia is experiencing difficulties withdrawing his funds due to limited availability of payment methods. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player's balance was voided for having multiple accounts. Since the player opened the second account in good faith and didn't take a bonus, there was no unfair advantage gained. The casino decided to pay the confiscated winnings, however, according to the player, A$1382 was still missing which was later acknowledged by the casino. Even though we assume that the player received her refund, without her confirmation, we were forced to reject the complaint.

The player's winnings were voided as the casino credited him with a bonus in which he breached the max bet rule. We ended up rejecting the complaint because the player stopped responding to our messages and questions.

The player from Australia has been accused of breaching bonus terms by placing bets greater than the allowed ones. We rejected the complaint because the player didn't respond to our messages and questions.

The player from New Zealand requested a withdrawal and after 19 days of waiting for the payment he decided to make a complaint. The player has received payment approximately one month after the withdrawal request. The complaint is resolved.

The player from New Zealand is experiencing difficulties withdrawing funds, because the transactions to his preferred payment methods have been declined. The complaint was rejeted as the player stopped responding.

The player from New Zealand is experiencing difficulties withdrawing funds, because the transactions to his preferred payment methods have been declined. We rejected the complaint because the player didn't respond to our messages and questions.