HomeComplaintsSlotoKing Casino - Player's reporting fake games.

SlotoKing Casino - Player's reporting fake games.

Amount: 4,000 ₴

SlotoKing Casino
Safety Index:High
Submitted: 07 Apr 2022 | Case closed : 21 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Ukraine noticed that the casino has fake games. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago
Translation

I have been playing in different casinos for a long time and I can say 100% that Slotoking Casino affects the game. who can help? Considering that having lost for example here 20000 UAH, after a while each automatic machine, without a difference of what provider, starts to play and gives the fourth part. The manager congratulates with a win)

Please help to bring them to clean water

Automatic translation:
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2 years ago

Dear Євген,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, you are correct the casino provides fake games, and we share this fact in the casino’s review:

https://casino.guru/SlotoKing-Casino-review

I apologize, but in this case, if you have already played and lost all your funds, we are not able to help you and we don’t see any chance for a successful deposit refund. If there is any balance left, I would suggest you stop playing, withdraw your funds as soon as possible, and look for another casino with a better reputation.

I can only recommend you to do better research next time and always check each casino before you made any deposits.

Thank you in advance for your reply and understanding.

Best regards,

Kristina

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2 years ago

Dear Євген,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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