SkyCity Casino Review

Name: SkyCity Casino Review
Item: SkyCity Casino
Rating: 8.9
Author: Ayberk Ayan

8.9/10Safety Index High by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Show all (9)

Withdrawal limits

Not Limited for NZD

Owner SkyCity Malta Limited

Established 2019

Estimated annual revenues

> $5,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews9Safety Index explainedDiscussion11Payment methods9

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SkyCity Casino Review

We've thoroughly reviewed SkyCity Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, SkyCity Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

SkyCity Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower rating than it currently has from us, however, because of the availability of brick-and-mortar establishments and the credibility they add to the online casino, we've decided to increase our rating a little bit.

We have found no relevant complaints about this casino.

Warning: SkyCity Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that SkyCity Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (9)

Withdrawal limits

Not Limited for NZD

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

Scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers
Show all (23)
Game providers (23)

CASINO SCREENSHOTS

Positives

Unlimited withdrawal (€5000 per transaction)
Backed by land based casino
Live dealer games are available
Live chat support is available 24/7
Modern website

Negatives

Targeting just one country
Only one currency is accepted

Interesting facts

Medium sized casino popular in New Zealand
The players must be 20 or over to play in the casino
All deposits need to be wagered 1x before withdrawal
Contact support to set various responsible gaming limits

Author & Guarantor: Ayberk Ayan Last updated: 15 Feb 2024 Anything incorrect or missing? Let me know

SkyCity Casino bonuses

Browse all bonuses offered by SkyCity Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews of SkyCity Casino

This is a place to share experience with SkyCity Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

daredevil

Novice

• 1 year ago

They give you everything. You name it. They give it to you. Free spins without deposits, deposit bonuses, cashback. Also, they won't look for the tiniest loopholes just like any other casino just to have any reason not for paying you. I think they have the best program in terms of rewards and free promotions.

mandyjbeazley

Novice

• 1 year ago

Happy to take your money, but when you win not happy to pay.
Will lock your account demanding everything about your financial situation, bank statements, IRD statements, portfolio investments, payslips. You send one and they just demand more and more so not to pay out.

24/7 contact people are good but have no ability to help.

Very unhappy and do not recommend this casino at all

NJ86

Unregistered user

• 1 year ago

Long time online gambler, this is not a great site for new or old players. Didn't have a good time here which is the point of casinos right? id advise to stay clear stick to more popular sites

lots of new games

variety lacking
new games are blasted all over, where's the popular ones?

OPTIMIST

Novice

• 1 year ago

Sky city is an example of an ideal gambling establishment. This casino builds relationships with players on trust, therefore it provides high-quality services and keeps all information about its activities publicly available. I recommend the Sky city online betting club because its work is based on honesty.

Blacksun

Visitor

• 1 year ago

Fast withdrawals, reliable customer support, a great variety of providers. Many various games for any taste, good bonus programs, and no issues with withdrawals.

alexbr

Novice

• 1 year ago

I contacted the support service regarding the withdrawal of my winnings, and received a response very quickly. They helped me figure it out, it turned out that the problem was from my bank

YAGGO007

Novice

• 1 year ago

nice casino,but i don't like the design .
and there is a limited

Unsatisfied

Unregistered user

• 1 year ago

At the start all was good, until I started winning more than I had deposited, once my withdrawals went higher than my deposits the trouble started..first they wanted to verify me with photo ID and verify my address, after sending in my NZ issued drivers license 6 times and being told it would not pass as photo I.d even though it states in the terms and conditions that a NZ issued drivers license is fine for id purposes. Once they realized I wasn't going to give up and that my next step was going to citizens advice they finally verified my I.d and my address. The very next day after being told I was verified, I received an email from skycity casino stating that I was not verified any longer and needed to send in my files again, so I did! Then because they couldn't keep doing this they decided it was time for me to prove my visa debit was actually mine, I did this and proved it was, then after this they wanted me to prove where I got my income, I sent them a bank statement for the ONLY account I used for topping up on ssc, this wasn't enough, they wanted verification of my personal information from my income provider. This all seemed too much with all the phishing scams going on, it felt like they were trying to get as much info about me as possible, like they want to steal my identity or something. Definitely do not recommend. ALSO being a NZ Casino you would expect their online chat help to be in NZ or atleast run by people who can speak the language, nope! Getting your point across to these people is like trying to p*ss into the wind! Messy and not a good experience. Ohh yes I should add that the reason all this happened was because I won $500 and wanted to withdraw it, if i had of withdrawn it it would of placed my withdrawls above my deposits and so they did everything they could to make sure I couldn't get my winnings, worst money I have EVER spent. Do not trust these guys they will screw you over as soon as you start winning. Please note I had no troubles withdrawing UNTIL my withdrawals got higher than my deposits!!!

None, they are scammers
Nothing at all
Zilch, I would of given 0 stars
Nada, they are useless
No good points

Everything
Good games but no point if you can not withdraw!!

zillions

Novice

• 2 years ago

This casino is trustworthy. I have been a member for over 1year and they have paid out wins promptly. Their customer chatline is very good and they have a good range of games.
I had to provide my documentation papers when I signed up.
The reason for the low 2 stars is they have introduced new demands for financial documentation... they want bank statements/payslips and proof of income. If you are unemployed you have to show them your benefit payments, if you have a business they want profit and loss, if you have sold something like property and living off that money they want to see proof.....

this site is trustworthy

I don't want to provide my financial information to an overseas site. I play for fun and not so I have to justifiy to them that I can afford my bets (I have no issues and play responsibily) . Some of the bonus are a tad mean at 10 cents each ... especially if you have an average bet of $1 or more....

Safety Index of SkyCity Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SkyCity Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

Reputation helped by land-based casinos or betting shops

Complaints about SkyCity Casino and related casinos (6)

6All0Opened0Not solved1Solved5Rejected

Complaints directly about SkyCity Casino

Case closed Our verdict

Player stopped responding

Disputed amount: NZ$2,000

The player's account got blocked.

The player's account got blocked during the verification process. The complaint was closed as the player stopped responding.

Submitted: 01 Dec 2022

Resolved Our verdict

Case closed

Disputed amount: NZ$1,504.61

Player's account has been blocked.

The player from New Zealand has been blocked. The casino refused to reopen the account even after she provided all the required documents. The player later confirmed she received her winnings, therefore we marked this complaint as resolved.

Player stopped responding

Disputed amount: NZ$900

Player’s experiencing difficulties withdrawing her winnings.

The player from New Zealand has requested withdrawal a few days ago. It hasn’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Nov 2021

Case closed Our verdict

Player stopped responding

Disputed amount: NZ$1

Player has been experiencing technical glitches while playing.

The player from New Zealand is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 02 Aug 2021

Case closed Our verdict

Player stopped responding

Disputed amount: ??

Player complains that she didn’t receive any bonus.

The player from New Zealand is dissatisfied with the casino’s RTP (Return to Player) and overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.