The player from Brazil reports having a pending withdrawal at Rio Bet for over 24 hours and claims the casino is unresponsive and deceptive.
RioBet Casino - Player faces delayed withdrawal from Rio Bet.
Amount: 1,010 R$
RioBet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case opened
Current status
Waiting for player to reply
9d 11h 18m 16s
Case summary
12 hours ago
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3 days ago
Translation
I am here to ask for help with this damn Rio Bet; it's a fraud. I've had money pending for over 24 hours and they just keep telling me to wait.
They don't resolve anything, people, so get off this platform that's just stealing from its users.
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2 days ago
Hello Ailtonsilvarbs,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with RioBet Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
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2 days ago
Translation
Everything they asked me to do has been verified and it's very stressful and very inconsiderate of the users. I trusted the platform because of its good reputation and it has an excellent security index.
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2 days ago
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I really hope you sort this out as soon as possible so that I can come back here and take down everything I've said about this Rio bet
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2 days ago
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I cashed in my money in reais, not with bonuses. I don't accept bonuses to play, I only play with my money in reais.
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2 days ago
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Who the fuck is responsible for the platform? So far they haven't selected my case. Is it possible they'll have to take legal action to resolve this disgrace?
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2 days ago
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This GURU has to analyze these platforms that are saying that they have an excellent reputation, but in fact that's not the case look at Rio bet's performance I just want my money back.
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2 days ago
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Come and tell me that this disgrace of Rio bet is the safest place to go to hell with this disgraceful platform.
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2 days ago
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it's very embarrassing that there's no answer and it's complicated I'm going to sue this company it can't be on the air lezing people
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yesterday
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You're a bunch of thieves I've only ever fallen for scams unfortunately
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12 hours ago
Hello Ailtonsilvarbs,
The timer at the top of the complaint page indicates how much time each party has to respond. As mentioned in my initial response, any withdrawal may take up to 14 days; until then, we recommend waiting.
Additionally, please refrain from using harsh language on our platform, as any additional use of it will result in your account being banned.
Let us know if the withdrawal process exceeds 14 days.
Regards,
Nick
Ailtonsilvarbs has 9d 11h 18m 16s to reply
