The player from Greece has not received their 500 euros withdrawal from Rabona since requesting it on September 11, and a second withdrawal made on September 18 also remains pending. Despite repeated inquiries, the only responses received are apologies for the delay.
Rabona Casino - Player's withdrawal has been delayed.
Amount: €500
Rabona Casino
Safety Index:Very highSafety Index
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Case opened
Current status
Waiting for Casino Guru to reply
6d 10h 18m 22s
Case summary
13 hours ago
Public
Public
18 hours ago
Translation
Good morning... I made a withdrawal of 500 euros on 11/9 from Rabona that I found through your site. By 18/9, the money hadn't been deposited. I made another withdrawal using IBAN on 18/9, and until today, the money still hasn't been deposited. I have sent messages, and they only tell me "sorry for the delay." I am tired of sending them messages and just getting a simple "sorry for the delay" in response.
Automatic translation:
Public
Public
15 hours ago
Dear Christinap,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with the help of a bonus?
- Do I understand correctly your withdrawal from the 11th of September was canceled and the money returned to your balance?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
