The most ungreateful and unpleasent experience from all the casinos i tried and i tried many. They deposit me bonus even if i uncheck the box to receive bonuses. Then cancel this bonus and start playing and when i win i saw they changed my money to bonus wagering money. They will do anything to avoid withdrawl. Please stay away to save you some money.
Dear Joza,
Thank you for sharing your feedback with us.
The bonus was issued due to a temporary bug in our system, which has since been quickly resolved. This issue was brief, and we have ensured it will not happen again.
As for the withdrawal, we would like to clarify that your account was never restricted from withdrawing funds. In this instance, no withdrawal request was submitted.
We regret that your experience did not meet your expectations and remain committed to offering a fair and transparent service.
Should you have any further questions, please don’t hesitate to reach out.
Best regards,
WildTornado Casino Team