I've been playing here for 3 years and it's always been fine until October 10th when I realized that there is no longer *responsible gambling* "betting limits or self-exclusion. I've always played with limits to control myself. From the 10th until today, after I asked you to either close the account or put the spending limits back in place, no one has answered me, and to date it's been over 2000 euros. I'm waiting for a refund and for you to close the account as the spending limits are still unavailable! Something that is mandatory in a casino!