5 months agoOriginalTranslation
I am very disappointed with 22Bet.
While the deposit is quick and uncomplicated, the withdrawal is very complicated and tedious. After I requested a withdrawal and they asked me to verify myself, I did so and contacted support, where I have to verify myself because there is no email or anything similar.
After support gave me an email address "S ecurity@22bet.com " I tried to send an email there. After 1 day I didn't receive an answer and asked the support again why they weren't answering me. Then they noticed for the first time that I could only reach the security support via a GMAIL address (it's also not listed anywhere) .
When I wrote to security support with a Gmail address (with all available documents, such as , ID, place of residence and selfie), I quickly received a reply that I should take a selfie with one hand holding my ID and the other hand with mine Cell phone with the opened email from S ecurity@22bet.com . I tried many times and each time there was a new excuse: I couldn't use the webcam or the image couldn't be smaller than 1MB or it should be a JPGM dadai. I have fulfilled all the requirements and what told me at the end.... It will be sent to the specialist for further processing and they will get in touch.
Basically I'm being held up to everyone which results in a positive verification where everything was correct.
I have saved all documents and extracts via screenshot and will also submit these to the authorities if necessary.
It seems like you first want me to gamble away the credit and winnings (no bonus claimed) and then proceed further.
If you compare the odds of the individual bets, there is also a negative comment. Before you log in, the ratings are higher than when you logged in. I tried this often enough and each time the qutens were lower again. You give the defensive impression that you shouldn't win anything in this casino, only lose.
I will continue to leave my balance and winnings untouched until my account is approved for verification.
While the deposit is quick and uncomplicated, the withdrawal is very complicated and tedious. After I requested a withdrawal and they asked me to verify myself, I did so and contacted support, where I have to verify myself because there is no email or anything similar.
After support gave me an email address "S ecurity@22bet.com " I tried to send an email there. After 1 day I didn't receive an answer and asked the support again why they weren't answering me. Then they noticed for the first time that I could only reach the security support via a GMAIL address (it's also not listed anywhere) .
When I wrote to security support with a Gmail address (with all available documents, such as , ID, place of residence and selfie), I quickly received a reply that I should take a selfie with one hand holding my ID and the other hand with mine Cell phone with the opened email from S ecurity@22bet.com . I tried many times and each time there was a new excuse: I couldn't use the webcam or the image couldn't be smaller than 1MB or it should be a JPGM dadai. I have fulfilled all the requirements and what told me at the end.... It will be sent to the specialist for further processing and they will get in touch.
Basically I'm being held up to everyone which results in a positive verification where everything was correct.
I have saved all documents and extracts via screenshot and will also submit these to the authorities if necessary.
It seems like you first want me to gamble away the credit and winnings (no bonus claimed) and then proceed further.
If you compare the odds of the individual bets, there is also a negative comment. Before you log in, the ratings are higher than when you logged in. I tried this often enough and each time the qutens were lower again. You give the defensive impression that you shouldn't win anything in this casino, only lose.
I will continue to leave my balance and winnings untouched until my account is approved for verification.
- Initially good odds
- Large selection of bets
- Very quick deposit
- unfriendly support
- Verification time very complicated
- very slow to no payout
- Odds are reduced after winning bets.
Automatic translation:
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