pamalama's reviews

Casino Guru

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6 months ago
I've been lucky with their promos that I've used, and won on all 3. Withdrawal time is under 15 minutes (after the 1st one). But, be wary if the promos and read carefully, their allowed maximum withdrawal amount is very low. The game selection is so, so. And the customer serbmvice is lacking. Live chat will just leave you hanging without telling you that they left, and forget about email support completely if your looking for answers. My experience with emails was horrible. They seem to just look for a form letter that fits (kind of) and that's it. I asked a pretty simple question and after 5 emails and an hour of my time I stopped looking for an answer. But if you jump through all the hoops and win, they do pay out, and FAST!
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  • Fastest payout
  • Support
8 months ago
I love their game selection. Their live chat is hit or miss, mostly miss. But when you do get through I found their staff to be very courteous and helpful. Withdrawal process here is a JOKE. Once you submit a withdrawal, that's it, no more contact. I sent them an email once a day for 32 days straight, and NEVER got a response. Speaking of 32 days, that's how long it took me to get paid, and then, the ONLY reason that I got paid that fast is because I got Casino Guru involved. Casino Guru is a godsend for us honest players who have absolutely zero recourse when shady casinos try to take advantage of us. Once I gave CG all the needed information to work with and they contacted slotsofvegas, I had my payout in my bitcoin wallet within 24 hours! I sincerely believe thar had it not been for CG I would not have received my payout. So if you choose to play there, keep in mind that if you win, it will take a lot of effort and time to get your winnings. The best piece of advice that I can give you is that, if you want to get paid then get CG involved as soon as possible. With all of the technology available today there is no excuse to wait 30 days for a payout. I can see a week or so, due to kyc, but anything over that is an attempt to wear you out, and get you to give up. Bottom line don't play here unless you're OK with waiting a couple of months to get paid. And as always READ EVERY SINGLE LINE OF THE BONUS TERMS AND ADHERE TO THE RULES.
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  • They seem to respond to Casino Guru
  • Fun slots
  • Long withdrawal wait time.
  • Will not answer an email
  • Did not pay until Casino Guru contacted them
9 months ago
I'm so used to leaving bad reviews only, that I almost neglected to leave this good one for slotsandcasino.ag! I can't find anything negative to say about them! I've been playing there for about 3 or 4 weeks now and I've had nothing but good experiences, from deposits and withdrawals to customer service. The first deposit I made netted me a $600 withdrawal and the 2nd deposit netted me over $1000 and I just received my 2nd withdrawal yesterday. Both withdrawals took 5 days on the nose. Obviously you have to submit all identification documents 1st... I recommend doing this the day that you join to save stress in the case of a win. Again, this is a GOOD and LEGIT casino that pays out without a hitch.
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  • Great and Fast Live Chat Customer Service
  • I've never waited more than 1 minute to chat with a live human (not ai like most)
  • Reliable cashouts
  • No negatives that I have found.
SlotsandCasino
8 months ago
Hello Pamalama! Thank you for your reviews. You are correct in saying that if you provide your documents first, the withdrawing process takes the time advertised. We are glad to hear that you won!
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