ewe1993's reviews

Casino Guru

We want players to understand gambling.

10 months agoOriginalTranslation
Scam Casino! As some of the comments have written before, the RTP is absolutely terrible. Then promises them Cashback on the losses. But even though I lost hundreds of Euros, I never received any cashback. And when you question this to the support, they lie and say that you have made more withdrawals than deposits, even though this is not even true! And I can clearly see that I lost hundreds of euros.
As many others write, I don't understand the positive reviews, these must be fake reviews!! Stay away from Starda Casino
Read moreRead less
  • Bad support that lies
  • Fake Cashback system
Automatic translation:
Starda Casino
10 months ago
Hello, dear player!
We sincerely apologize if you've experienced any dissatisfaction with our platform. We understand that the fairness and transparency of our operations are crucial aspects of your gaming experience.

Regarding the cashback issue, we want to clarify that cashback is credited automatically to all players who meet the specified conditions. If you haven't received it, it may be due to not meeting those conditions. Our team would be happy to assist you in understanding the details further.

We want to emphasize that our casino is fully licensed, and we are committed to maintaining honesty and transparency throughout the gaming process. Our Return to Player (RTP) percentage is 96%, ensuring a fair and competitive gaming environment. We're proud to share that the majority of our players regularly achieve significant winnings.

The amount of your withdrawals does exceed the amount of deposits on our site. Additionally, our specialists can generate a statement of your account, providing
a comprehensive overview of all deposits and payouts.

Best regards,
Starda Casino!
10 months agoOriginalTranslation
Beware of this casino. Even though I am banned from their sister casino due to gambling addiction. So they let me gamble away a lot of money at their casino. When you question this in the chat, they are rude and take no responsibility at all. I think it indicates a rogue casino that takes advantage of gambling addicts. Put your money at another more serious casino instead and stay away from betonred!

After a bad review, you are prompted to contact support again so that they can look into the matter. Once you contact the support they are still rude and refuse to look into the case and avoid the question about their comment on Casino guru. This only indicates that they do not take responsibility for anything and their response comments on casino guru are fake. So I advise everyone to stay away from here this is a really bad casino.
Read moreRead less
  • Exploits gambling addiction
  • Unfriendly support
Automatic translation:
BetOnRed Casino
10 months ago
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@betonred.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
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