benrih's reviews

Casino Guru

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2 years ago
I dont suggest this casino is very bad attitude i deposite whitcard bank and whit fess change from euro to money uah is from ukraine evenim vip player
there is faulse infromation whit rules if you deposite whit card bank you whitdraw whit same card bank
any way when i say them i will complain to who suggest me your casino they dont care me i belive in casinoguru i will make a officiel complain whit all prouve which i have
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  • very quickly deposit
  • very bad whitdraw
Fairspin Casino
2 years ago
Thank you for your feedback! We apologize for the inconvenience you have encountered.
Still, we would like to clarfiy this situaiton. You have made a withdrawal request to the bank card. Due to some technical difficulties, we were not able to process this withdrawal request at that moment. Please pay attention to section "Accounts, Pay-outs and Bonuses", point 5.6 of our T&C - Fairspin will credit Your account back using the same method as You have previously deposited with, whenever possible [...] . In this case, it is not possible for us to complete the transaction to your bank Card, as such, we offered different alternative methods that we can reliably use to process transactions much faster, so you do not have to wait for a long time.
Thank you for your understanding and patience! We wish you a good day and good luck on our platform.
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