5/21/2024 deposited $50.00. Got through the incredible $8000 playthrough. Just as playthrough completed my balance dropped from $760 to $498.98 right before my very eyes. I was like.."Ok..I guess the bonus money was removed and the rest is mine. (My max cashout was $500.00.) Put in the request. Was given the run around about my documents for WEEKS. Kept going to live chat (7 X in 1 day) Documents finally approved after weeks, go to put in my withdraw. I see it says pending w/d for $274.00!!! Go back to live chat and could not understand their explanation for the life of me. Why deplete a large part of my balance before I even have a chance to get it to maximum cashout. They took over $250 which I thought was the "bonus give back" BUT it wasnt!!!! THEN there is a $30.00 fee attached AND it apparently takes 7-10 business days to review it AGAIN...THEN another 7 (supposedly) days to receive. AND I use BITCOIN!!! Which takes less than 15 minutes on other casinos...this one (if I even get this money which I do not believe I will) in total will take about 3 months. I currently have $100 in my balance and can NOT w/d it until the other has been completed. Can you believe that? This Casino is tied with Lucky Legends as thee WORST establishment out there. They absolutely have ZERO intention of paying you ESPECIALLY if you have won a decent amount. The hopes, clearly, are that you finally just say f@ck it and abandon those funds. I wont lie...red flags IMMEDIETLY upon playing but still deposited money here anyway. So...MY fault. If you dont believe ANY other review on here...believe this one. It will save you money and heartache. There is a reason this place has NO license...and they really dont care. Clearly their goal is not satisfied customers, But getting as much as they can before they can no longer operate. Which I have to believe wont be much longer.