Well, after all this complaining, they made everything right I think the BRANGO management for changing everything to make it more secure for the players to play without looking at the fine print so that we can make less mistakes which makes our money void. Thank you so much I feel comfortable playing on that platform again.
I was not paid for this review. They made everything right in my situation, and I appreciate the attention to my experience.
I have been online for years gaming and I’ve won and I’ve lost. When I, win I expect my money these people make up reasons to not pay you. Most of these casinos online have the games set up so that you won’t get caught playing an unrestricted game or an unrestricted amount I played through $14,000 at the casino with their bonus. I hate bonuses but I deposited a little money and I got lucky I actually went through $14,000 with them Play through and then I won another $4000 on top of that…. I read the log the log said your Playthru is zero your bonus is zero your real amount is $3594. Hey, I’m happy I needed the money. I have a Childcare so I wanted to use the money to pay up bills it’s almost Christmas blah blah blah my light coin didn’t work so I withdrew it in bitcoin pretty happy, waiting for it to come through left a little bit money on the account and played through that waiting for the money to come through again all of a sudden I’m getting these emails. ….
One email said confirm I understand that looked at the other emails and they said hey your withdrawal was voided and the money was actually taken. They took $2500 from me. These assh)$e& sent me another email that said oh we know you didn’t do this intentional so we put your money back. They put my $207.94 back in the account.
Oh I’m confused I’m confused I’m pissed and confused because what am I supposed to do with the $207 I kept asking them what games can I play with this little bit amount that isn’t going to be called restricted ….. if your online bullshit isn’t set up correctly to follow the rules, don’t invite anybody on the platform to play at their rig games they set you up for failure because on most platforms, if the game is restricted or if you have a bonus that you need to play off is clearly labeled and restricted games. Do not come up, I’m still so very very much confused on how I played through $14,000 and made another $4000 that was supposed to be my money played a little bit more cashed out 2500 and played and gave back. I don’t know 1094 something and they took it from me they took it from me so either they do this on purpose so that you can play on your platform you think you want and you followed all the rules and then at the end they snatch it back from you.
