1 year agoOriginalTranslation
I registered at https://tripleseven.casino through a friend's referral.
he also gave me a code to get a 20 usd no deposit bonus.
I have read all terms on the site and the bonus terms...
I used the coupon, and 20 usd was credited to my account with a requirement of 35x wagner
I played the bonus and was able to overcome the requirement to convert the bonus into a real balance in my account, which was done automatically.
afterwards, how lucky I was. I won several jackpots
and accumulated a value greater than 2900.
I requested the redemption of 2000 usd, but it was denied..
"Dear Carlos Rodrigues Santos,
Unfortunately, we had to decline your $2,000.00 USD BTC payment request.
The box staff provided the following notes:
Unfortunately, players in your region are required to make at least one deposit before they can claim a Free Token. Please see the cashier's email!
Please review these notes and let us know if you have any questions or require any assistance. You can contact us at any time and we will be happy to help. Simply reply to this email or visit any page on our website to connect with a live chat advisor citing TraceID: 4224318"
I went back to the site and reread the terms on the page
https://tripleseven.casino/terms-conditions/?platformUrlHostSet=1
it mentioned the following.
"Players from the following countries must make a cash purchase before they can claim any no deposit bonuses: Albania, Armenia, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, India, Indonesia, Latvia, Lithuania, Malaysia, Philippines, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine"
this term contains the following:
"Players from the following countries must make a cash purchase before redeeming any no deposit bonus: Albania, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, China, Croatia, Czech Republic, Djibouti, Egypt, Estonia, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Myanmar, Pakistan, Philippines, Poland, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, South Africa, Thailand , Turkey, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Zimbabwe"
As it is possible to see. the terms are different.. the terms of the site
I saw that the restrictions that were claimed to block my withdrawal did not mention my parents...
I contacted the chat and informed the divergence... but the chat sent me a link with the terms of another site https://tripleseven.casino
does not mention the restriction that prevents withdrawal
I was not successful in my complaint through the chat..
and minutes After my complaint... the terms of the page
https://tripleseven.casino/terms-conditions/?platformUrlHostSet=1 has changed.
Therefore..
I have illegally blocked my full account balance.
thus being requested to immediately release the amounts I won with this casino
he also gave me a code to get a 20 usd no deposit bonus.
I have read all terms on the site and the bonus terms...
I used the coupon, and 20 usd was credited to my account with a requirement of 35x wagner
I played the bonus and was able to overcome the requirement to convert the bonus into a real balance in my account, which was done automatically.
afterwards, how lucky I was. I won several jackpots
and accumulated a value greater than 2900.
I requested the redemption of 2000 usd, but it was denied..
"Dear Carlos Rodrigues Santos,
Unfortunately, we had to decline your $2,000.00 USD BTC payment request.
The box staff provided the following notes:
Unfortunately, players in your region are required to make at least one deposit before they can claim a Free Token. Please see the cashier's email!
Please review these notes and let us know if you have any questions or require any assistance. You can contact us at any time and we will be happy to help. Simply reply to this email or visit any page on our website to connect with a live chat advisor citing TraceID: 4224318"
I went back to the site and reread the terms on the page
https://tripleseven.casino/terms-conditions/?platformUrlHostSet=1
it mentioned the following.
"Players from the following countries must make a cash purchase before they can claim any no deposit bonuses: Albania, Armenia, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, India, Indonesia, Latvia, Lithuania, Malaysia, Philippines, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine"
this term contains the following:
"Players from the following countries must make a cash purchase before redeeming any no deposit bonus: Albania, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, China, Croatia, Czech Republic, Djibouti, Egypt, Estonia, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Myanmar, Pakistan, Philippines, Poland, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, South Africa, Thailand , Turkey, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Zimbabwe"
As it is possible to see. the terms are different.. the terms of the site
I saw that the restrictions that were claimed to block my withdrawal did not mention my parents...
I contacted the chat and informed the divergence... but the chat sent me a link with the terms of another site https://tripleseven.casino
does not mention the restriction that prevents withdrawal
I was not successful in my complaint through the chat..
and minutes After my complaint... the terms of the page
https://tripleseven.casino/terms-conditions/?platformUrlHostSet=1 has changed.
Therefore..
I have illegally blocked my full account balance.
thus being requested to immediately release the amounts I won with this casino
Automatic translation:
