11 months agoOriginalTranslation
My account is constantly paralyzed, first I was accused of having a second account, then the entire money of €155,000 was paid
Involved & slowly I can no longer imagine through all the reviews and complaints that things are going 100% right here. How can there be a 10/10 reputation when I'm far from the only one who has had bad experiences with the casino or in the other cases.
Actually, I was quite satisfied in terms of customer service and game selection, but after my account was blocked a second time, none of the apparently bots could help. I'm kind of held out, the administration would have had it blocked without being able to explain it to me.
The complaint I've also submitted will probably be it. It's sad that you can even specify here whether the casino promises a fee for the rating. That explains a lot.
If all of this were to be clarified somehow, I would be willing to change my rating. At the moment I couldn't agree with myself to leave a good rating there. The situation is not addressed 100%. Considering that there are so many things to stick to, I don't think the behavior is right.
To everyone else reading this, I wish you all the best and please don't play through Icecasino unless you want to be paid fair wages.
Involved & slowly I can no longer imagine through all the reviews and complaints that things are going 100% right here. How can there be a 10/10 reputation when I'm far from the only one who has had bad experiences with the casino or in the other cases.
Actually, I was quite satisfied in terms of customer service and game selection, but after my account was blocked a second time, none of the apparently bots could help. I'm kind of held out, the administration would have had it blocked without being able to explain it to me.
The complaint I've also submitted will probably be it. It's sad that you can even specify here whether the casino promises a fee for the rating. That explains a lot.
If all of this were to be clarified somehow, I would be willing to change my rating. At the moment I couldn't agree with myself to leave a good rating there. The situation is not addressed 100%. Considering that there are so many things to stick to, I don't think the behavior is right.
To everyone else reading this, I wish you all the best and please don't play through Icecasino unless you want to be paid fair wages.
- Good game selection
- Only problems
- Customer service is not really able to help
- Accounts are blocked multiple times
- money will be withheld
Automatic translation:
5
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