Dear Chez123,

We appreciate you sharing your concerns about the withdrawal verification process at our casino. We apologize for any inconvenience or frustration you experienced during this process.

Document verification is an important security measure that we undertake to ensure the safety and integrity of our players' accounts and transactions.

If you have any outstanding issues regarding your withdrawal or require further assistance, we encourage you to contact our customer support team directly. They will be more than happy to assist you and address any concerns you may have.

Once again, we apologize for the negative experience you had and appreciate your feedback. We remain committed to providing a fair, secure, and enjoyable gaming environment for all our players, and we will strive to improve our processes based on your feedback.

Best regards,
1Red Team