1 year ago
I made deposit 330 eur got bonus on deposit, and 500 free spins. After i loosed deposit bonus i started freespins. In free spins i won 1100 eur. Started wager with bonus money, and finished all wager with 7000 eur. They i tryed few games and balacne was 8500. When i tryed to withdraw, balance are canceled to started deposit balance. Scam
I edit my review, to answer Casino on theirs comment. Yes, you have such rule, but i think it is TRICK, not rule. Totally unfair.
I didn't get any benefits when I cancelled the remaining $0.2. You took advantage of this nuance to reset the winnings! That is why I am writing a comment that any player who wants to play with you should know. Your casino is looking for weird reasons not to pay winnings. And it will give you a strange reputation among the players!
I edit my review, to answer Casino on theirs comment. Yes, you have such rule, but i think it is TRICK, not rule. Totally unfair.
I didn't get any benefits when I cancelled the remaining $0.2. You took advantage of this nuance to reset the winnings! That is why I am writing a comment that any player who wants to play with you should know. Your casino is looking for weird reasons not to pay winnings. And it will give you a strange reputation among the players!
- no any good here
- casino scam with bonus offer
Rox Casino
1 year ago
Hello, Slabkyio! As far as I can see, your winings were charged because you didn't lose your bonus, you canceled it, but you cancel one part of сompound bonus. Point 28.2 of our rules: "You can opt out of receiving all or any individual bonus in the user profile at any time. When using a compound bonus (deposit bonus and free spins), if the user cancels the first part of the compound bonus (deposit bonus), all winnings received as a result of wagering free spins are canceled". You need to check the rules duting the registration to avoid such situations.
Best wishes,
Rox Casino!
Best wishes,
Rox Casino!
