1 year agoOriginalTranslation
The other day they paid me €400 to delete my review and I accepted it because of my gambling problem and my desperation. I have already sent evidence here and I have the call too. He denounced the dgoj and they described it as very serious and they had already been sanctioned in 2015. They don't care about the suffering of the people. There is no self-exclusion or responsible player
Automatic translation:
Casino Midas
1 year ago
Hello rakeloviedo
We would like to point out that the €400 bonus in question was offered to the player as part of a bonus scheme before he posted his review on Casino Guru. We regret that the player did not choose to close their account immediately via chat when given the option. In addition to the above, we have received written correspondence from the player requesting €3000 before account closure and suggesting that he would post a negative review on Casino Guru if his demand was not met. However, we would like to emphasize that we ultimately close the player's account based on your request. We appreciate the opportunity to address this situation and look forward to earning your trust as a trusted and trustworthy casino.
Casino Midas Team
We would like to point out that the €400 bonus in question was offered to the player as part of a bonus scheme before he posted his review on Casino Guru. We regret that the player did not choose to close their account immediately via chat when given the option. In addition to the above, we have received written correspondence from the player requesting €3000 before account closure and suggesting that he would post a negative review on Casino Guru if his demand was not met. However, we would like to emphasize that we ultimately close the player's account based on your request. We appreciate the opportunity to address this situation and look forward to earning your trust as a trusted and trustworthy casino.
Casino Midas Team
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