edgardheckmann22's reviews

Casino Guru

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1 year agoOriginalTranslation
This Casino did not allow me to make a withdrawal after I won 1084BRL playing honestly and meeting the wagering requirements, they blocked my account saying.that I violated the terms of the bonus playing amounts below 1BRL and such amounts when played below 1BRL nor did not even count towards meeting the wagering requirements. And today after. I open a ticket in the chat after an unsuccessful attempt to make a withdrawal (even with the KYC verification already done). They just blocked my account.
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Automatic translation:
1 year agoOriginalTranslation
Casino does not respect players, they simply did not allow me to play slots from a certain provider, forcing me to bet on others that I am not used to and do not like.
They said they escalated my problem, but that there was no deadline for resolution, that is, a smokescreen forcing me to play and lose the amounts I deposited to play in specific Slots.
I lost the money, probably they won't solve the problem and they won't do anything about it either.
I do not recommend this casino to anyone the experience is extremely unpleasant.
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  • website bug
Automatic translation:
1 year ago
The casino is great until you try to make a withdrawal, they treat you wonderfully, but from the moment you try to make a withdrawal, that's it, a saga will begin for you to receive your money, I did all the steps correctly and the casino refuses to accept a credit card bill as proof of address, which I use in several other casinos and various sites for registrations, receiving orders and everything else.
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  • O design do site é legal
  • withdrawal processing
  • Document Analysis
  • Few means of withdrawal
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