gluecksmaus's reviews

Casino Guru

We want players to understand gambling.

2 weeks agoOriginalTranslation
After initial difficulties, withdrawals are now problem-free. My recommendation is to avoid withdrawals with Skrill, it is better to use bank transfer
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10 months agoOriginalTranslation
I can only advise against playing here bad service long waiting time in the chat and then there is no answer wanted to delete my account is not only possible by mail I have already written twice to block but no reaction so hands off. I don't understand Guru's good rating either
Automatic translation:
SpinBetter Casino
10 months ago
Dear Gluecksmaus,

Sorry for the account blocking issues. Please send your game ID to claims@spinbetter.com so we can help you. We take this seriously and are committed to resolving the situation.

Sincerely,
Team SpinBetter
1 year agoOriginalTranslation
Actually 0 stars, hands off this casino.
They don't respond to e-mails, ignore requests to close your account and don't pay out for ages, so you keep playing and then just lose the balance.
Automatic translation:
Casino Intense
1 year ago
Hello Gluecksmaus, we're very sorry to hear about this. It seems that we cannot find your account based only on your username.
Could you please give us your name and email, so we can help you with your issue?
Thanks in advance.
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