Players from United States NOT ACCEPTED
PokerStars 4.7 out of 5

PokerStars Review

PokerStars
4.7 out of 5
Visit Casino Players from United States Not Accepted

PokerStars casino review

PokerStars online casino is a leading brand from the world of online poker providers. From 2001 till now, PokerStars has proved that they rightly deserve their position. A perfect reputation during all these years, and perfect service and care for all their players just confirms that we can proudly recommend this casino.

Perfect
Casino Reputation
This Casino is Top-rated
  • Perfect reputation
  • Live chat available for only a few countries
16 Years
on market
600,000 Est. Monthly
visits
Perfect Casino Reputation

Complaints on PokerStars (0)

After extensive search on the internet, we haven't found any complaints about PokerStars that might be relevant. That is really perfect record for a Casino with 600,000 estimated monthly visitors and 16 years of operation!

No relevant Complaints found since 2001

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* We only list Complaints, where Casino might be breaking our Fair Gambling Codex.

Pros:
  • Perfect reputation
  • Licensed in many restricted markets
  • Good mobile casino applications
Cons:
  • Live chat available for only a few countries
  • Restricted selection of slots
  • Not all countries can enjoy the full potential of this casino

PokerStars online casino review

PokerStars online casino was founded in 2001. In the beginning, the casino started as a ‘just for fun’ site in beta versions, but after three months in December 2001, the casino started to accept real money and released a full version of their software. Rational Enterprises is the company behind Pokerstars online casino. This company was located in Costa Rica, but in 2005 relocated to the Isle of Man where it remains to this day, probably mostly due to the 0% tax and the fact there were no laws to prevent US citizens from participating in the online casino. In 2006, Pokerstars became the largest online poker site on the market. Three years later, they organized the world’s largest online poker tournament, with almost 150000 participants.

April 15th 2011 is a date well known as the Black Friday of poker, when the FBI blocked the domains of most of the websites that were providing online poker gambling for US players. This was a big setback for Pokerstars, which was the leading company in online poker, as well as the second biggest Full Tilt Poker. Pokerstars has been offering their online poker services to the rest of the world since then, and gradually paid out any balances to US Citizens cut off from their accounts. The second biggest online poker company, Full Tilt Poker, closed in 2012 because they used players’ money to cover their own expenses, and also used players’ money to pay huge bonuses to top management. In 2012, Pokerstars took over the company and paid out the balance left on players’ accounts before reopening their online poker room. Pokerstars management was trying to reach out to the US market again, but because of the difficult situation with US laws in 2014, the owners of the company sold it to a Canadian company, Amaya Gaming Group. This company has since further reinvigorated PokerStars with their own games and an improved reputation within the US market (and New Jersey license as a result).

In January 2017, Pokerstars became the second company to obtain a license for online gambling in the Czech Republic, and the first non-domestic company to have received this license. At present, many other companies are waiting to get this license.

Pokerstars online casino is licensed in the United Kingdom, Isle of Man, Malta and Czech Republic. As already mentioned, from 2006 PokerStars has been regarded as the leading company in the online poker industry. Amaya currently has licenses and operating approvals in 17 jurisdictions. Amaya also applied for a sports betting license, which will be offered through BetStars in the Czech Republic.

The website offers 14 languages and an instant play casino. The mobile version of the casino is also available for PCs or cell phones on various operating systems. Android and iOS applications are available in certain countries. PokerStars offers 24/7 support via email in 19 languages, but live chat is available for just 5 countries. Game selection depends on the country from where players are based. Because Pokerstars online casino operates worldwide and needs to follow many local jurisdictions and licensing authorities, some games may be not available for residents of certain countries. We strongly recommend you read the Terms of Service, and especially the clauses about local restrictions. For players who don’t want to spend time reading (yes, the ToS are well written, but they are just too long), the casino has very professional and helpful support. If a player lives in a country where live chat is not supported, he will have to count on a few hours’ waiting time until a casino representative replies via email. Registration is very quick, and only a valid email address is needed to get started.

PokerStars casino reputation

It is very surprising that after thorough research, we could only find just a few complaints, all of which were solved promptly. Only in one case here, can a player be seen complaining about software malfunctions. He was playing his free spins when the casino went offline. When he reconnected, the free spins were gone. After a lengthy discussion, the casino decided to pay the player the value of these free spins, $32, but the player was still unhappy because based on his on-screen progress, he’d lost out on some of his winnings. Playtech specialists have concluded that the free spins were lost due to network interruptions, and in this case based on the ToS, the casino has no obligation to pay the player because of the software malfunction. We found other players mentioning that they had trouble with connection issues, especially if connection issues occurred while they were playing gambler (double up) feature. On the other hand, Pokerstars have over 200000 players online at the same time during peak hours, plus every casino has some negative comments, but it is hard to say whether these problems were caused by the player’s connection or problems on the website of casino, and indeed how much these negative comments are relevant to the overall PokerStars experience.

PokerStars casino withdrawal times

PokerStars online casino has a huge player base and processes a huge number of transactions daily, which has a negative effect on withdrawal times. E-wallets are the fastest way to withdraw money from your account, but in the case of PokerStars casino, you need to wait up to 3 days. For credit cards, the waiting period can be up to 10 days. The positive here is that the casino supports many different e-wallets, credit cards, eChecks, PayPal and Bank transfer payment options. The monthly maximum withdrawal limit is not set. Players can open an account in 4 world currencies: EUR, USD, GBP and CAD.

PokerStars casino no deposit bonus code

PokerStars online casino offers new players a 200% first deposit bonus up to $400. To convert this bonus into real money, players need to collect redemption points equal to a triple amount of the bonus money. Redemption points can be collected from any game, except live roulette. Every game has its own rules of how much money a player needs to wager to collect one redemption point. In this regard Pokerstars is unique, and this system looks well balanced. Basically, games, where players do not risk as much, generates fewer redemption points, like slots with a high RTP ratio. Even when players play without the bonus, they still generate reward points. The casino offers personalized rewards after collecting a certain amount of reward points. Players can also choose to spend their reward points on the popular progressive jackpot deals. For 7 or 70 reward points, players can spin the Wheel of Fortune, with a chance to hit the jackpot.

PokerStars casino offers unique bonuses and a unique bonus system. Each player can freely decide how to use their reward points. For regular players, the casino offers a different bonus each day, so everybody can find something that fits him best.

PokerStars Popularity

PokerStars casino games

As the name suggests, Pokerstars casino focuses mostly on live Texas Hold’em poker games but don’t think that Pokerstars casino only offers live action. Around 200 slots from top game manufacturers are available too, with many table games. The random number generator is proven regularly to be fair by well-known independent auditing company Gaming Labs. We can only recommend playing at this casino, especially for Texas Hold’em poker fans. Please also note that residents of some countries may not have access to certain games or game providers.

Live Games
Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Scratch cards

Game providers

PokerStars bonus

Payment methods

Owner Rational Gaming Ltd
Established 2001
Withdrawal limit Not Limited
Safe Amount to Win $1,000,000
Licensing Authorities
Malta
Perfect
United Kingdom
Perfect
Isle of Man
Perfect
Czech Republic
Not Reviewed
Players from United States
English website
English live chat
Mobile Devices Support