Pin-Up Casino - Player’s withdrawal has been delayed.

My complaint number is Ts 359146 its been almost 4 days i have not got my amount of Rs 38000 and the chat says they cannot tell the exact time of withdrawal.

Few withdrawals were smooth but after 5 to 6 withdrawals this scam started. Please process my payment asap or else i ll spread in social media and warn my Indian brothers to be aware of this scam website.

Hoping for a positive feedback 

Dear Akash,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

SCAM PIN UP CASINO

Its been more than 14 days now they have sent back the money to my profile and i have again requested for a withdrawal through IMPS its been more than 48 hours i have NOT received any payment SCAM casino PLEASE AVOID PIN UP Casino

Worst customer service as they have any answers

No will trust you guys if you treat your customeroke this and how can Casino Guru give such good ratings to this SCAM Casino

I know a friend who is a lawyer in Cyprus, should i contact him and take legal action ?

Please guide me

The SCAM PINUP CASINO sent me this message again after 14 days of waiting they want me to wait another 14 days

I need my money ASAP BEFORE I FILE A LEGAL CASE IN CYPRUS.

CASINO GURU PLEASE LOOK INTO THE MATTER

THEY MADE ME WAIT FOR 18 DAYS STILL NO SOLUTION FOR MY WITHDRAWAL

Thank you for waiting!

I had to report your pending withdrawal to our Finance Department, so they investigate it.

The request reference number is TS-369352.

Please wait up to 72 hours (this is the standard time, sometimes the deadline can be extended), once our experts solve the issue, you will be notified by email indicated in your Profile.

If in 72 hours you still do not receive an email from us, please don’t you hesitate to contact us through chat again and provide the reference number of your request.

The chat support agent will be happy to inform you about the progress of the check-up.

SCAM PIN UP CASINO

PLEASE RESOLVE THIS BEFORE I SPREAD THIS ON SOCIAL MEDIA

Thank you for your reply, Akash. Have you accumulated your winnings with or without an active bonus? Could you please advise when exactly you made your last withdrawal? Approximately how many days did it take to process?

Hey

My first withdrawal was of 38000 rs which after 14 days they have sent it back to my profile account then i played lil bit and made 53000 Rs and on 16th i withdrew 53000 rs through IMPS Its still processing and the chat is saying it may extend.

First withdrawal rejected and then this is taking time i almost waited a month for a single withdrawal

Can you please connect me to Pin up as it is so annoying to wait for an withdrawal ..

Pathetic chat service same robotic messages and no answer why its taking so long.

Please help before i consider Pin up to be a scam website

There was no bonus

Could you please advise which payment method have you opted for? Was it the same one you used before?

Additionally, what is the current status of your withdrawal request? Is it marked as pending or processed in your account?

Hi

Now i have chosen IMPS and its showing proccessing.

Which casino website takes a month to process a withdrawal.

Please help me out

Received my payment

Thanks Casino Guru and Pinnup

Awesome news, Akash. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.